Unsolved are the complaints that are closed due to inactivity of the casino. Read through the list of unsolved complaints on this page.
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Unresolved
The Money Factory Casino - Slow redemption
$500
Unresolved
The Money Factory Casino - Slow redemption
I have been waiting 23 days now for redemption. I've emailed support and used live chat with no resolution. I keep getting the same answer that it ...
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Unresolved
SpeedSweeps Casino - Redemption payments
$2,000
Unresolved
SpeedSweeps Casino - Redemption payments
First redemption for $100 was instant like the site states. I hit for $2000 trying to do multiple redemptions all failed. Say do smaller ones did ...
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Unresolved
WOW Vegas Casino - Cannot log in for nearly a year because the wowvegas system emails never arrive
Unresolved
WOW Vegas Casino - Cannot log in for nearly a year because the wowvegas system emails never arrive
I have been completely unable to log into my WOW Vegas account for close to a year. Every login attempt triggers a "login from unrecognized device" ...
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Unresolved
Acebet Casino - Withdrawal issue banned account
$1,500
Unresolved
Acebet Casino - Withdrawal issue banned account
Hello, I have an issue with Acebet (acebet.co) sportsbook. I have had my account there for couple of months now and I had verified the profile ...
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Unresolved
Go Go Gold Casino - Closed account and not received money
$2,300
Unresolved
Go Go Gold Casino - Closed account and not received money
I have played a game on go go Gold Casino and I had won 2,300 and some change I had cashed out $1,000 and they said that they will cash it out within ...
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Unresolved
AceCasino - Slow Processing Redemption
$200
Unresolved
AceCasino - Slow Processing Redemption
As the title says, they’re not processing my redemption. They advertise redemption will take 3-5 days but it’s been 8 days (May 5th is when I ...
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Unresolved
Sweep Jungle Casino - Endless verification loop and moving goalposts to avoid paying 200 coins
Unresolved
Sweep Jungle Casino - Endless verification loop and moving goalposts to avoid paying 200 coins
I have been trying to verify my account and withdraw 200 coins since May 2nd, and SweepJungle is intentionally trapping me in an endless automated ...
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Unresolved
Sweep Jungle Casino - Receipt of redemption does not match deposit
$925
Unresolved
Sweep Jungle Casino - Receipt of redemption does not match deposit
I submitted a verified redemption request for $950 through SweepJungle, operated by Kinetix Ventures, Inc. The platform approved the redemption, ...
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Unresolved
LoneStar Casino - Verification failed after winning big
$677
Unresolved
LoneStar Casino - Verification failed after winning big
I have already contacted support with no response. I hit a small jackpot ($677). When I went to redeem I followed the KYC process as I do on any other ...
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Unresolved
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
$500
Unresolved
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
I have been using Pulsz for several months and have never cashed out. I finally won around 500 and was going to redeem. Clicked redeem -> verification ...
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Unresolved
RealPrize Casino - No effort to complete cash outs
Unresolved
RealPrize Casino - No effort to complete cash outs
RealPrize is great, apart from the fact that they just hold your redemptions with no quick processing time. I love their games and the deal offers. ...
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Unresolved
The Money Factory Casino - Redemption pending since September
$100
Unresolved
The Money Factory Casino - Redemption pending since September
I submitted a redemption on September 2nd, 2025, and still haven't received it. I have talked to numerous people, and they all say the same thing: ...
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Unresolved
Chip'n WIN Casino - Account closed and balance confiscated with no proper explanation
$233
Unresolved
Chip'n WIN Casino - Account closed and balance confiscated with no proper explanation
I opened an account with ChipNWin on 04/22 and I deposited $9 first (for $25 first time bonus) and $200 and played normally the crash game in the site ...
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Unresolved
Sweep Las Vegas Casino - Sweeplasvegas
$610
Unresolved
Sweep Las Vegas Casino - Sweeplasvegas
Greetings! I am hoping for some assistance with SweepLasVegas. I have verified my account and placed a redemption for a $610.22 amount (not tied to ...
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Unresolved
RichSweeps Casino - Redemption delayed since April 14th
$2,000
Unresolved
RichSweeps Casino - Redemption delayed since April 14th
I won 2000 on the 14th of April under the assumption it was an instant withdrawal, as it says.I've still yet to get it, and all they are telling me is ...
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Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
For a few months now pulzs has had my account restricted stating that I am part of some lawsuit that I'm not a part of nor have I ever signed anything ...
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Unresolved
LoneStar Casino - LONESTAR not paying about 7800 dollars
$7,800
Unresolved
LoneStar Casino - LONESTAR not paying about 7800 dollars
I have had a pending redemption for over a week now. They said I am fully verified so there is nothing more I can do on my end. I have emailed them ...
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Unresolved
Chanced Casino - Refusing to replay my 8 bonus spins
Unresolved
Chanced Casino - Refusing to replay my 8 bonus spins
I was playing Ragnawark-40k for $80/ each spin and hit the bonus for 8 rounds. The multiplier starts at 2x the amount you win each spin, if you do win ...
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Unresolved
Sweep Las Vegas Casino - Unpaid redemptions and double charges
$276
Unresolved
Sweep Las Vegas Casino - Unpaid redemptions and double charges
Its very sketchy to me when a platform has very long payout delays, when they claim before you purchase that redemption is instant. Then the company ...
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Unresolved
Acebet Casino - Blocked my account and took my winnings for no reason
$1,300
Unresolved
Acebet Casino - Blocked my account and took my winnings for no reason
I deposited 400USD before 2 weeks. I won approximately 1300USD. I decided to withdraw 900USD. After waiting 2 days for my withdrawal I get a message ...
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Unresolved
BankRolla Casino - Does not pay winners
$7,000
Unresolved
BankRolla Casino - Does not pay winners
Bankrolla started as a good sweepstakes casino for me because if I win buying sc coins, they paid in a 3 to 5 day window. Since March 17th, 2026, all ...
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Unresolved
SpeedSweps Casino - Redemption issues little communication
$1,096
Unresolved
SpeedSweps Casino - Redemption issues little communication
On March 26, 2026, I submitted a redemption request for $1,096. Although the company advertises “instant redemption,” I understood there may be ...
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Unresolved
Moonspin Casino - Month long redemption
Unresolved
Moonspin Casino - Month long redemption
I filed a redemption on 3/24/26, and it still has not been processed. They said 5 days. I keep getting the run-around every time I reach out to ...
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Unresolved
LoneStar Casino - Withdrawal pending over 2 weeks with no timeline
$7,600
Unresolved
LoneStar Casino - Withdrawal pending over 2 weeks with no timeline
I am submitting a complaint regarding a pending redemption of $7,600 that has now been outstanding for two weeks.I requested this withdrawal on or ...
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Unresolved
Pulsz Casino - Account deletion and failure to withdraw
$10,000
Unresolved
Pulsz Casino - Account deletion and failure to withdraw
I am submitting this complaint regarding withheld winnings, an unjustified account closure, and an incorrect claim of third-party payment method use.I ...
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Unresolved
Sidepot Casino - Sidepot has not paid me
$400
Unresolved
Sidepot Casino - Sidepot has not paid me
I've attempted 2 different times to redeem $400 from side pot casino. I have sent them numerous emails. I've got in return the same few bot generated ...
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Unresolved
Mega Bonanza Casino - Account closed after redemption request
$250
Unresolved
Mega Bonanza Casino - Account closed after redemption request
I did not violate any terms and conditions, and I read them ALL. They only closed my account because I won, and they don’t want to pay me. It’s ...
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Unresolved
LoneStar Casino - Delayed payment with no transparency
$3,581
Unresolved
LoneStar Casino - Delayed payment with no transparency
Player ID 9746480. I am fully verified on Lonestar and have played through tens of thousands over the past few months. I have had many successful ...
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