Unsolved are the complaints that are closed due to inactivity of the casino. Read through the list of unsolved complaints on this page.
-
Unresolved
Zula Casino - Help Delayed payment
$100
Unresolved
Zula Casino - Help Delayed payment
My redemption with Zula Casino for $100.00 says “paid” on the website l but I have not received the money in my bank account where it was supposed ...
Read more -
Unresolved
High 5 Casino - Bogus Bonus and Email
$5
Unresolved
High 5 Casino - Bogus Bonus and Email
I joined High 5 Casino, a sweepstakes coin casino. I received an email (attached) that I had 5 Sweepstakes Coins to claim. I followed the link, ...
Read more -
Unresolved
The Money Factory Casino - Please Help With Redemption
$300
Unresolved
The Money Factory Casino - Please Help With Redemption
Hello,I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my ...
Read more -
Unresolved
Rolla Casino - Refusal to pay owed winnings without valid justification
$100
Unresolved
Rolla Casino - Refusal to pay owed winnings without valid justification
I am filing a complaint against Rolla.com, operated by MW Services Limited (Gibraltar, company reg. no. 120828), for refusing to pay $100 USD owed to ...
Read more -
Unresolved
Zula Casino - Missing payout
$1,650
Unresolved
Zula Casino - Missing payout
On July 4th I hit for 1650 and I immediately cashed out and I have not received my payments and it is now July 14th so I contacted them they said that ...
Read more -
Unresolved
Pulsz Casino - Verification of payment
$1,050
Unresolved
Pulsz Casino - Verification of payment
I have submitted my paperwork 2 times and have attempted to have my cards verified to be able to redeem my winnings. I have stopped receiving ...
Read more -
Unresolved
Sixty6 Casino - Closed Account with 110SC in it
$110
Unresolved
Sixty6 Casino - Closed Account with 110SC in it
I couldn't cash out. They've rejected all 3 of my banks with this response:"We’d like to inform you that your recent withdrawal request was not ...
Read more -
Unresolved
Zula Casino - Have been trying to get verified and redeem for several weeks
$16,558
Unresolved
Zula Casino - Have been trying to get verified and redeem for several weeks
I am a regular player at multiple online casinos and have never once had a problem with getting my identity verified. With Zula, it has been a ...
Read more -
Unresolved
DingDingDing Casino - Sweepscoins revoked redemption request and refund denied
$680
Unresolved
DingDingDing Casino - Sweepscoins revoked redemption request and refund denied
I purchased several packages on the site DingDingDing amounting to over $680 which included gold coins and "Sweepscoins." Sweepscoins allow the user ...
Read more -
Unresolved
Legendz Casino - No verification or withdraw
$558
Unresolved
Legendz Casino - No verification or withdraw
I've been trying to withdraw for around 4 days now, and I've been going back and forth with their guest web support and email team about "verification ...
Read more -
Unresolved
GummyPlay Casino - GummyPlay won't process my payment blocked my account
$100
Unresolved
GummyPlay Casino - GummyPlay won't process my payment blocked my account
My account is fully verified. I started with a daily login bonus and managed to get it up to about 140 USD. I played it down to 100 USD and attempted ...
Read more -
Unresolved
The Money Factory Casino - Money factory in violation of 14 day redemption policy
$650
Unresolved
The Money Factory Casino - Money factory in violation of 14 day redemption policy
I have been awaiting 3 redemptions with The Money Factory one on 6/11/25 and two on 6/25/25 for a total of $650. Trust Pilot and Reddit have countless ...
Read more -
Unresolved
The Money Factory Casino - Withdrawal month delay
$103
Unresolved
The Money Factory Casino - Withdrawal month delay
I haven’t received my withdrawal and it’s been over a month now. They told me twice they have prioritized it and they will update me but haven’t ...
Read more -
Unresolved
The Money Factory Casino - Not paying my redemption
$807
Unresolved
The Money Factory Casino - Not paying my redemption
I've lost hundreds, and I finally won in June for 807.00. I put in my redemption on June 27th 2025, I'm verified, I used my bank card, I won with my ...
Read more -
Unresolved
Legendz Casino - Refusing to allow me cash out
$2,000
Unresolved
Legendz Casino - Refusing to allow me cash out
After winning 2 thousand dollars on slots yesterday, they are refusing to pay me out. After asking me to re-verify my bank statement, they said I was ...
Read more -
Unresolved
Sixty6 Casino - Not getting redemption
$700
Unresolved
Sixty6 Casino - Not getting redemption
I have been a loyal player on Sixty6 since they opened. I visited the site often and randomly got coin packages when I had the extra money to play. ...
Read more -
Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
$10
Unresolved
WOW Vegas Casino - Not able to redeem at Wowvegas
I do not know is this a intentional or a software glitch as it acts differently when I have enough for redemption it only pop up the page say that ...
Read more -
Unresolved
WOW Vegas Casino - Super cash incorrect payout
Unresolved
WOW Vegas Casino - Super cash incorrect payout
This has been going for months as I only get a response every 2 weeks. I was spinning $2 and hit the bonus feature and it was treated like I played $1 ...
Read more -
Unresolved
SpeedSweeps Casino - Have been waiting to be verified for over 2 weeks
Unresolved
SpeedSweeps Casino - Have been waiting to be verified for over 2 weeks
I submitted all my documents for verification a little over 2 weeks ago and still haven't gotten verified. I contacted support through chat and spoke ...
Read more -
Unresolved
WOW Vegas Casino - Verification Issue after winning money
$488
Unresolved
WOW Vegas Casino - Verification Issue after winning money
I won $487.71 and went to verify my account to redeem it. I made sure to submit the correct documents, and when I sent a bank statement for proof of ...
Read more -
Unresolved
DingDingDing Casino - They are not paying my redemption
$200
Unresolved
DingDingDing Casino - They are not paying my redemption
On March 17th, I gambled at DingDingDing Casino Online, my first time. They had me attach my debit card directly to them. After spending a large ...
Read more -
Unresolved
RealPrize Casino - Says my credentials to login are wrong
Unresolved
RealPrize Casino - Says my credentials to login are wrong
I’ve been unable to login to RealPrize for months now because it says my credentials are wrong when trying login. I know my credentials weren’t ...
Read more -
Unresolved
Pulsz Casino - After winning gift cards account closed
$104
Unresolved
Pulsz Casino - After winning gift cards account closed
After winning 2 gift cards $84 BJs Restaurant and $20 Bloomin Brands my account gets closed without warning or explanation. Having done nothing wrong ...
Read more -
Unresolved
RealPrize Casino - False claim and suspicious events and vip levels rewards
$10,000
Unresolved
RealPrize Casino - False claim and suspicious events and vip levels rewards
I am writing to express a formal complaint regarding highly questionable practices observed within VIP level program and, more critically, redemption ...
Read more -
Unresolved
High 5 Casino - Did not credit my deposit and refuses to refund me
$175
Unresolved
High 5 Casino - Did not credit my deposit and refuses to refund me
On June 14, 2025 I made a $175 deposit at High5Casino using my checking account via Trustly, their payment processor. I received a confirmation email ...
Read more -
Unresolved
Chanced Casino - Lied and will not pay
$2,053
Unresolved
Chanced Casino - Lied and will not pay
Chanced casino has strung me along, saying their payment process was backed up. My redemption was January 5th, 2025. I have messages and emails from ...
Read more -
Unresolved
The Money Factory Casino - Not receiving payout since May 30th
$100
Unresolved
The Money Factory Casino - Not receiving payout since May 30th
I have won $100.00 at The Money Factory. I won on May 30th, 2025. They claim most payouts are processed fairly quickly, but can take up to 14 business ...
Read more -
Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
$17,000
Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
Hi, Long story but I’ll try to keep it short. I was playing Jackpota for a little bit and the redemptions were fast. Did my debit card verification ...
Read more
