I've lost hundreds, and I finally won in June for 807.00. I put in my redemption on June 27th 2025, I'm verified, I used my bank card, I won with my own money. They said it's typically 24 to 72 hours,in some cases up to 14 business days. We'll mine over 14 business days, support will not give me no updates or what's going on, they say the same thing over and over. I've been polite, but it's to the point to where this can't be legal how their operating.
Here's my proof, and what the agent said is the same thing they have all said for the last month, and they do not follow up 24 hrs later like they say they will
This is from today 7-18-2025
AskGamblers
Dear The Money Factory Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
24 hours left
$5,000
The Money Factory Casino - Not being paid on a timely matter
I put in a redemption on August 23 at that time of redemption. It said 24 to 72 hours that passed then they told me 14 business days that passed and ...
Unresolved
Unresolved
The Money Factory Casino - Waiting on payout from Money Factory
I've been waiting since 9/7 for my payout, I'm fully verified, and they say it's a 24-hour wait for Skrill payout I have contacted them via email many ...
Unresolved
$1,001
Unresolved
The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request
I requested a redemption from The Money Factory on July 18. It is September 17 and I have not been paid. When asked on August 29 about the redemption ...
Unresolved
$1,100
Unresolved
The Money Factory Casino - Redemptions pending
I’ll be honest it’s only been 4 days so far for my 2 redemption requests of $450 and $650 but I am being proactive considering all the problems I ...
Have trouble with The Money Factory Casino?
