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SpeedSweeps Casino - Have been waiting to be verified for over 2 weeks

UNRESOLVED

Complaint Info

Disputed casino

SpeedSweeps Casino
2 months ago

I submitted all my documents for verification a little over 2 weeks ago and still haven't gotten verified.

I contacted support through chat and spoke to Annabeth, who told me that I would be verified if I just sent support an email, and so I did. I sent the email and never got anything back, and I am still not verified.

AskGamblers
2 months ago

Dear @Simonb339,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

1 month ago

There are no disputed payments in this case. The casino is just not verifying my profile which makes it so I am unable to withdraw the money in my account.

AskGamblers
1 month ago

Dear SpeedSweeps Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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