On July 4th I hit for 1650 and I immediately cashed out and I have not received my payments and it is now July 14th so I contacted them they said that they paid me out on July 4th which I don't see how they could because one bashed out two it is a bank holiday either way I do not have a payout for them on any day.
Complaint Info
Dear Zula Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
There has been no changes i still am not verified they say
Still waiting
Zula Casino Complaints
- 3 of 21 resolved
- 2 days avg response
- 4 days avg complaint life
- 6,052 USD avg amount
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Unresolved
Zula Casino - Stated rewards not provided
Unresolved
Zula Casino - Stated rewards not provided
I have been playing at Zula Casino for some time and make clean deposits regularly. I am now a Platinum Tier player. In the tab that describes the ...
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Zula Casino - Redemption request not going through and account locked for security
Unresolved
Zula Casino - Redemption request not going through and account locked for security
I received an email from Zula saying my account was undergoing a security check, but it’s been 2 months now, and they haven’t unlocked it or ...
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Unresolved
Zula Casino - Jackpot won denied redemption and closed account
$26,000
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Zula Casino - Jackpot won denied redemption and closed account
Hello, I’ve spent thousands here at the Zula. I won about 26k. Tried to redeem then they wanted to do “reverify my account” then asked me for a ...
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Unresolved
Zula Casino - Yet to receive redemption
Unresolved
Zula Casino - Yet to receive redemption
My redemption with Zula Casino for $100.19 dollars has been approved and said “paid” on the website for over the 7 business days, which is over ...
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