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Zula Casino - Missing payout

UNRESOLVED

Complaint Info

Disputed casino

Zula Casino

Reason

Missing Funds

Amount

$ 1650

1 month ago

On July 4th I hit for 1650 and I immediately cashed out and I have not received my payments and it is now July 14th so I contacted them they said that they paid me out on July 4th which I don't see how they could because one bashed out two it is a bank holiday either way I do not have a payout for them on any day.

AskGamblers
1 month ago

Dear Zula Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
3 weeks ago

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

3 weeks ago

There has been no changes i still am not verified they say