On July 4th I hit for 1650 and I immediately cashed out and I have not received my payments and it is now July 14th so I contacted them they said that they paid me out on July 4th which I don't see how they could because one bashed out two it is a bank holiday either way I do not have a payout for them on any day.
Complaint Info
Dear Zula Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
There has been no changes i still am not verified they say
Still waiting
Zula Casino Complaints
- 4 of 23 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 6,474 USD Avg. Amount
-
Resolved
Zula Casino - Account verification delayed
$21,003
Resolved
Zula Casino - Account verification delayed
I am filing this complaint regarding an ongoing and unresolved account verification (KYC) issue with Zula Casino. Despite providing all requested ...
Read more -
Unresolved
Zula Casino - Redemption on Zula not paid out
$800
Unresolved
Zula Casino - Redemption on Zula not paid out
I have a redemption of 800 that states in my account it was paid but was never paid out to me. I am asking them to send it to another bank account or ...
Read more -
Unresolved
Zula Casino - Stated rewards not provided
Unresolved
Zula Casino - Stated rewards not provided
I have been playing at Zula Casino for some time and make clean deposits regularly. I am now a Platinum Tier player. In the tab that describes the ...
Read more -
Unresolved
Zula Casino - Redemption request not going through and account locked for security
Unresolved
Zula Casino - Redemption request not going through and account locked for security
I received an email from Zula saying my account was undergoing a security check, but it’s been 2 months now, and they haven’t unlocked it or ...
Read more
Have trouble with Zula Casino?