Unsolved Casino Complaints - Page 5

Pulsz Casino - Casino not verifying Apple Pay cards on large redemption

I recently attempted to redeem $15,000 from pulsz casino and was met with a request to provide additional verification of my identity. I provided the ...

WOW Vegas Casino - Updating address from old to new

All I want is to update my current address to my new address so I can continue my process to redeem my winnings. But theres no way for me to update ...

Crown Coins Casino - Unable to update account

I recently tried to update my account with crown coin casinos. They verified my information and my verification went through the telephone number that ...

DingDingDing Casino - Delayed payment taking a long time

I submitted a withdrawal on January 10th for $100.The site states 7-10 days. but I still have not received my payout.I have contacted customer service ...

The Money Factory Casino - Verification passed but refused

Regarding TheMoneyFactory.comAfter playing, purchasing, winning, attempting to redeem and being told my account had been verified, I then got a chat ...

DingDingDing Casino - Still waiting for money

I claimed a redemption on Jan 5th, 2025. It was for $1,850.00. I still havent received it. I have called and texted over and over. They said I have ...

DingDingDing Casino - 750 redemption not being paid

01/11/2025 I requested a redemption for $750. Took over a week to get the verification call then once I did they said it's approved and has been sent ...

Jackpota Casino - Not honoring redemption

I won the community sweep major jackpot on 1/7 for $7800 I was approved through the verification process. Once I put my redemptions in they locked my ...

Sportzino Casino - Unresolved Issue and Lack of Transparency

Dear AskGamblers Complaint Team,I am submitting this complaint regarding an unresolved issue with my ticket #3288689596 on the Sportzino Casino and ...

Jackpota Casino - Jackpota has been delaying my redemption

Jackpots has been delaying my redemption process for 8,028.49. I had already been verified and redeemed a lesser amount from them before with no ...

RealPrize Casino - RealPrize Refusing to Return Balance and Retaliatory Account Closure

I am filing this complaint regarding RealPrize's retaliatory account closure after I requested a refund of my $2,160 balance. On November 27, 2024, I ...

Jackpota Casino - Jackpota Declined Payment

On 09/27/2024 at 10:06 PM I purchased a welcome bonus for 9.99 at Jackpota.com and won 214 sweepstake coins with it by 10:14 PMThen seven minutes ...

Jackpota Casino - Jackpota repeatidly asks for the same documentation and refuses to verify

After attempting to cash out 4000sc, they asked for additional pictures to verify. Ive submitted what they have requested at least 4 times. I jave ...

Pulsz Casino - Casino is not paying out my winnings anymore

I have played on Pulsz Casino for about a year now and had no problem withdrawing any amounts varying from $500- $5000 at a time, recently I hit over ...

Pulsz Casino - Pulsz winnings delayed

I have won 3 separate times each 100.00 each and I still haven't received my winnings . I have emailed about 20 times and I get the same response that ...

Crown Coins Casino - Unable to process redemption

Since registering my account with crown coins several months ago, this was my first redemption request. After selecting my preferred method of payment ...

The Money Factory Casino - No responsible gaming

This site doesn’t even follow its own responsible gaming policy. I am an addicted gambler that used their permanent self exclusion tool to stop me ...

Pulsz Casino - Locked my account when I tried to redeem winnings

My account was fully verified, it was my first time cashing out, even though I had deposited a bunch of times. They sent me an email congratulating me ...

Fortune Coins Casino - Fortune Coins Stole My Money

I don't know if my first complaint went through. I redeemed a 100 dollars from fortune on 10/10/24. They have lost my money and they cannot give me ...

Sportzino Casino - Sportzino refuses to exclude my account

Well, I wrote this once before, but then after creating my account, it says I have zero active complaints. 7 - 8 months ago I spent several weeks ...

Sportzino Casino - I have been waiting 10 days for a redemption from Sportzino

I won 200 SC on Sportzino on Oct 30th. It sat for 5 days in "processing" so I opened a ticket. "Arya" responded and said it was because of new game ...

High 5 Casino - Missing redemptions and account closure

My username on High 5 is jhagy.I have been playing on high five without issues for about one year. On or around October 15, 2024, I bought two $1000 ...

Pulsz Casino - Declined payment redemption 350 USD

I won $100 on 10/31 and submitted a redemption claim form. I also won $250 on November 1 and submitted a redemption claim form. I got an email from ...

High 5 Casino - They closed my account

I've had my account for awhile, it's been verified with photo Id through their verification process, just recently on the 28th of October I won 200$ ...

WOW Vegas Casino - Verification has taken 1 month or more with multiple email attempts to verify

I have tried to redeem $400 SC but my account still isn’t verified after over a month of sending in documents. I’ve sent my ID, my bank statement ...

WOW Vegas Casino - Continous Fail Verification

I continue to fail my verification, this is the third time now, last tried today. Due to this, I cannot redeem my balance. I uploaded bank statements ...

WOW Vegas Casino - Verification problems could not be verified

Hi my name is Levon, I made an account and won big and wanted to cash out the same day. During verification process I successfully did the live ...

Pulsz Casino - Won over 200000 then locked out after redemption request

I won $233,000 this past Saturday. They sent me an email congratulating me on my big win, asked me if they could send me a bottle of champagne and one ...