Hello,
I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my inquiries about it. I have looked and saw many complaints about payout speed for this casino, wish i had looked BEFORE depositing.
The payout method is skrill, which is instant-but they need to process it first which i don't think will ever happen without some help
This comment is for @askgamblers: how come you do not mention these 11 UNRESOLVED payout issues in your review of this casino? Do you really think this: "To redeem prizes, just go to the Cashier and make sure you collect enough Sweeps Coins to do so," is a true statement to have in your review and not mention the countless players waiting 14-30 days for a redemtion?
Also how can you purportate this lie in your review? Is this accurate going off players experiences: Withdrawal Times
EWallets: 0-48 hours
Bank Transfers: 3-14 days
Cheques: Not offered
Card Payments: Not offered
Pending Time: 24-96 hours
AskGamblers
Dear The Money Factory Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Unresolved
$100
Unresolved
The Money Factory Casino - Redemption delayed almost 1yr
My account is verified and active. After purchasing a $10 pack , I requested a $100 redemption 9/24/2025. I still haven't received it!! Well over 90 ...
Unresolved
$185
Unresolved
The Money Factory Casino - My 185 dollar payment is 7 months overdue
I am still waiting for a payment meant to be paid shortly after 9-13-2025 but even after the MAX amount of time (120 business days, it might have been ...
Unresolved
$1,793
Unresolved
The Money Factory Casino - Redemption pending since September 2025
I have had a redemption request pending with The Money Factory since 9/30/2025. Their own terms, which they referenced when I messaged support, ...
Unresolved
$110
Unresolved
The Money Factory Casino - 6 months and still nothing
I redeemed my cash price about six months ago, on August 23, 2025, and still nothing. Still get generic answers. I asked him if anything was wrong and ...
Have trouble with The Money Factory Casino?
