Hello,
I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my inquiries about it. I have looked and saw many complaints about payout speed for this casino, wish i had looked BEFORE depositing.
The payout method is skrill, which is instant-but they need to process it first which i don't think will ever happen without some help
Complaint Info
This comment is for @askgamblers: how come you do not mention these 11 UNRESOLVED payout issues in your review of this casino? Do you really think this: "To redeem prizes, just go to the Cashier and make sure you collect enough Sweeps Coins to do so," is a true statement to have in your review and not mention the countless players waiting 14-30 days for a redemtion?
Also how can you purportate this lie in your review? Is this accurate going off players experiences: Withdrawal Times
EWallets: 0-48 hours
Bank Transfers: 3-14 days
Cheques: Not offered
Card Payments: Not offered
Pending Time: 24-96 hours

Dear The Money Factory Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
The Money Factory Casino Complaints
- 1 of 17 resolved
- 2 days avg response
- 4 days avg complaint life
- 1,220 USD avg amount
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Unresolved
The Money Factory Casino - Waiting on payout from Money Factory
Unresolved
The Money Factory Casino - Waiting on payout from Money Factory
I've been waiting since 9/7 for my payout, I'm fully verified, and they say it's a 24-hour wait for Skrill payout I have contacted them via email many ...
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Unresolved
The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request
$1,001
Unresolved
The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request
I requested a redemption from The Money Factory on July 18. It is September 17 and I have not been paid. When asked on August 29 about the redemption ...
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Unresolved
The Money Factory Casino - Redemptions pending
$1,100
Unresolved
The Money Factory Casino - Redemptions pending
I’ll be honest it’s only been 4 days so far for my 2 redemption requests of $450 and $650 but I am being proactive considering all the problems I ...
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Unresolved
The Money Factory Casino - Extremely Long Delay for Withdrawal
$286
Unresolved
The Money Factory Casino - Extremely Long Delay for Withdrawal
I have been waiting to redeem my game winnings for almost 30 days; initial request was sent/received on 8/12/25. Regarding redemption, their policy ...
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