Hello,
I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my inquiries about it. I have looked and saw many complaints about payout speed for this casino, wish i had looked BEFORE depositing.
The payout method is skrill, which is instant-but they need to process it first which i don't think will ever happen without some help
Complaint Info
This comment is for @askgamblers: how come you do not mention these 11 UNRESOLVED payout issues in your review of this casino? Do you really think this: "To redeem prizes, just go to the Cashier and make sure you collect enough Sweeps Coins to do so," is a true statement to have in your review and not mention the countless players waiting 14-30 days for a redemtion?
Also how can you purportate this lie in your review? Is this accurate going off players experiences: Withdrawal Times
EWallets: 0-48 hours
Bank Transfers: 3-14 days
Cheques: Not offered
Card Payments: Not offered
Pending Time: 24-96 hours

Dear The Money Factory Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
The Money Factory Casino Complaints
- 1 of 13 resolved
- 3 days avg response
- 4 days avg complaint life
- 1,411 USD avg amount
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44 hours left
The Money Factory Casino - Extremely Long Delay for Withdrawal
$286
Open44 hours leftThe Money Factory Casino - Extremely Long Delay for Withdrawal
I have been waiting to redeem my game winnings for almost 30 days; initial request was sent/received on 8/12/25. Regarding redemption, their policy ...
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Unresolved
The Money Factory Casino - Waiting over a month for redemption still no progress
$300
Unresolved
The Money Factory Casino - Waiting over a month for redemption still no progress
I made a redemption for $350 July 8th after being told redemptions could take up to 14 business days. I waited 14 business days and they said they ...
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Unresolved
The Money Factory Casino - Money factory in violation of 14 day redemption policy
$650
Unresolved
The Money Factory Casino - Money factory in violation of 14 day redemption policy
I have been awaiting 3 redemptions with The Money Factory one on 6/11/25 and two on 6/25/25 for a total of $650. Trust Pilot and Reddit have countless ...
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Unresolved
The Money Factory Casino - Not paying my redemption
$807
Unresolved
The Money Factory Casino - Not paying my redemption
I've lost hundreds, and I finally won in June for 807.00. I put in my redemption on June 27th 2025, I'm verified, I used my bank card, I won with my ...
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