After winning 2 thousand dollars on slots yesterday, they are refusing to pay me out. After asking me to re-verify my bank statement, they said I was good to go. They have now cancelled three redeem requests, and support will not respond. I have over 1800 dollars in my account, and they are completely unresponsive. The in-website support system is terrible, and gives the same responses every time you inquire. Looking for any sort of help here. This isn't a small amount of money, and I did not break any of their rules or anything like that. Hoping this can be solved.
Complaint Info
Legendz Casino Complaints
- 4 of 13 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 5,713 USD Avg. Amount
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Unresolved
Legendz Casino - Account locked and 30000 prize redemption delay
$30,000
Unresolved
Legendz Casino - Account locked and 30000 prize redemption delay
Formally filing a complaint for not allowing redemption for the $30,000 prize winnings. My original redemption was submitted on 3/6/26; since then, it ...
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Resolved
Legendz Casino - Denied Prize Redemptionby Legendz
$100
Resolved
Legendz Casino - Denied Prize Redemptionby Legendz
Declined paymentAmount$ 100Dear AskGamblers Complaints Team,I am submitting this complaint regarding a withdrawal issue I’ve been facing with ...
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Unresolved
Legendz Casino - Not paying my winnings
$7,000
Unresolved
Legendz Casino - Not paying my winnings
I won $7000, but I ended up putting some back in. I tried to cash out for the 7000 originally, but they kept asking me for more documentation that I ...
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Unresolved
Legendz Casino - Account login and payment of my redemptions
$28,000
Unresolved
Legendz Casino - Account login and payment of my redemptions
I have spent thousands of dollars to win yesterday. I submitted my winnings of 28,000.00 in 8 separate redemption requests since it was a larger ...
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