After winning 2 gift cards $84 BJs Restaurant and $20 Bloomin Brands my account gets closed without warning or explanation. Having done nothing wrong, I emailed customer service for explanation and they falsely claim I violated their terms of service and said they wouldn't tell me what I did. All I want is the 2 gift cards they owe me and maybe an explanation of what happened.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 163 Resolved
- 2 days Avg response
- 4 days Avg complaint life
- 10,696 USD Avg amount
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Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
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Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Pulsz Casino - Account closed after trying to redeem
$1,800
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Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
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Pulsz Casino - Redemption taking longer than stated
$150
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Pulsz Casino - Redemption taking longer than stated
Have reached out via email asking how long it will take for my redemption to hit my skrill account. I've received no clear reply. It has been 4 days ...
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Pulsz Casino - Being stonewalled in regards to payment
$13,000
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Pulsz Casino - Being stonewalled in regards to payment
Recently I won $31,000 on pulsz.com I was told it would be sent and batches so far I've received one payment of $9,500 a second payment of $8,500. I ...
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