Tropica Casino was making chargers to my card without my behalf, I contacted them to try to work it out and told them if they did not fix the problem I would be contacting my bank. The responses were beyond horrific, and I feel I need to share it with as many people as possible so no one will do business with them again.
The first response to my initial email about working things out before I contacted my bank:
We have received notification that you have disputed your transactions.
Here is what is going to happen now:
1. We will use a collection agency to recover our money along with a fee
of $150 per transaction.
2. Your credit rating will be destroyed
3. You will be reported to the police and banks for fraud
4. Your details will be shared with all US facing casinos
5. Your credit cards will be posted online
6. Your friends and family will be contacted.
You will learn that committing fraud in this manner will not pay.
You should be ashamed of your actions.
You have 24 hours to rectify this situation or we will ruin you
So I was called a criminal, was threatened by them that the would illegally leak my information publicly, and that they would "ruin me" financially, DISGUSTING.
I then got another email from them a couple of weeks later.
You are a loser. A joke. We have a collection agency preparing the
You will not get away with this and you are most welcome to tell the
police that you made deposits even though you knew it was illegal.
You are trailer park trash and you will get what is coming to you."
This casino, if you even want to call them that, are not only one of the biggest scammers on the internet, but are THREATENING me. It is disgusting, I don't even know what to do except for continue to file the complaints as I have. But I needed to share this information and those emails with as many as possible.