Still no payment

I got free spins Slots Capital Casino, I gambled and won €200. I tried to make a withdrawal, but it won´t accept. I tried to deposit €25 according to the rule, but doesn´t work. Reported that the deposit is too large! I emailed support 4 times and LiveChat, did not work. I haven´t received an answer. I asked how I have to act in order to be discharged. Offers come to my email from the casino in question, but they don´t answer my questions. Is this a scam casino or are winnings made impossible? What do I do?

I did a cashout in the amount of $954.82 on 11/5 it was completed on 11/10 i had contacted support about a week ago askin if it had been sent i was told the wire had been sent and recieved by my bank it should post by the 25th if not to contact them. My bank Bank of America is sayin no wire transfer has been sent to my account, they asked that they do a trace on it but slots capital support refused, today 11/26 they ask for my bank statements which I submitted but because it only shows transactions up to the 9th they are saying they need dates showing from 10th to 26th.. I sent everything up to date and explained there isn't anything showing past the 9th because my account has had no activity past the 9th, that there's no transactions to show. My bank is now requesting the reference number for the wire transfer because they refuse to trace it so my bank would but they refuse to give the reference number now sayin they can't give that out, ive been told that any wore transfer is given a reference number so they can be traced.. I need help this is money owed to me im not getting honest answers from them and now they refuse to cooperate so my bank can locate the transfer they stated was sent on 11/10 and recieved by my bank. My name is < removed > ..my screen ame there is< removed >, email < removed > I live in the states, all bonus money was taken at time of cash out, so $954.82 is total owed, last time this happened they investigated and sent check but shorted the check over $200 saying it was for fees from wire, I got charged for a wire never sent but never pursued it this time im asking for help because this isn't sounding right

On the Jack Frost slot game, I had one line with 3 spades in a row followed by a wild card and got 0 credit for it. I’ve noticed this before but respin to quickly before thinking to snapshot it. This time I did. It was strange, on my last $5, on $0.25 a spin, I had maybe only a few (maybe 8) spins that garnered any winnings, only a few cents each time average $.04, the largest being $0.40, this game had never been this stiff, then it completely ignored a winning line, so I think something is up. On the mobile site, I don’t see a chat room for support...

I have played at this casinos for months. I have never had a withdrawal. The play time has always been bad, but because I thought this was a reputable casino, I kept playing there. They give a cash back bonus the 1st day of every month. This month they refuse to give me my bonus and nothing has changed from all the months before. the live chat person, Amy, said my bonuses were more than my losses. I don't understand what she is talking about. I always lose, I have not cashed out anything. They won't talk with me, she said a supervisor was not available . Will you please let people know they will not stand up to what they say. I am so disappointed with Slots Capital. I deserve my cash back bonus. Thanks.