Unresolved
£494
Unresolved
Coral Casino - Interrupted bonus game caused me 494 GBP
I have played on mobile xperia ( chrome browser) on Spiderman slot few days ago. I had a bonus game The Fight. I choose 5 Spiderman Items in row and ...
Resolved
Resolved
Planet 7 Casino - Face Up 21 Game Auto Busts my Hands
I contacted Planet 7 Casino about a glitch in their Face Up 21 game. Basically it is Blackjack but you can see the Dealer's hand, and the Dealer wins ...
Resolved
Resolved
Drake Casino - Fake free spins prohibiting me from getting correct free spin bonus
This occurred at Drake Casino under the account ID of DLHSTAR3. Last Monday evening 12/21 at 10:30 pm I redeemed code MON50 where you deposit $50 and ...
Unresolved
£2,000
Unresolved
Winner Casino - Bonus game not working
Hello Last wekend i was play slots on this online casino. When i was start play that game i was hope to get bonus game. I was play with 50£ bet ...
Unresolved
€4,200
Unresolved
Golden Lady Casino - Where's my money?
Hello, I was playing with a bonus they give me yesterday 25 November : 200 deposit for table games 921% bonus 13x wagering no max cashout, ...
Unresolved
£132
Unresolved
bwin Casino - A glitch in Spartacus free games has basically frozen my account.
I registered yesterday and played for a while until I lost everything, After second deposit, I was able to win something and made around 100£ from my ...
Resolved
Resolved
Rich Casino - 4400 euro missing from my account, support refuse to help
A few days ago, I played for less then 30 minutes around 12.30 / 13.00 Johannesburg time and my balance was 3400 Euro plus 2000 Euro that I had on the ...
Resolved
Resolved
LeoVegas Casino - Unplayed rounds
Around 6 weeks ago I contacted Leo Vegas support regarding a game crashing during a £30 stake game. Initially they were very helpful and told me I ...
Resolved
Resolved
Planet 7 Casino - Missing 2500 withdrawal
My name is adam Davis screename aodtwo and email *****************@gmail.com. yesterday 11-6-15 I won 3000 dollars so I put 2500 in withdrawal. I then ...
Resolved
Resolved
Party Casino - Software glitch with WMS games, free spins and funds blocked
on the 30 October I got free spins on red flag fleet but the game frozed I couldn't play the free spins then I rang customer service I told them I can ...
Resolved
Resolved
LeoVegas Casino - Software glitch, poor support
I was playing the slot treasure island , i spun up the bonus on a $2 spin , i then had to choose left middle or right .. i decided the middle one ...
Resolved
Resolved
Party Casino - Software glitch with Amazon Queen slot, funds stuck
i played amazon queen and got the bonus but the game froze almost a week ago now.Tried live help but just keep getting fobbed off.My funds are stuck ...
Resolved
Resolved
ComeOn Casino - Casino refuses to admit there's a problem and help
Since the day i signed up i've been unable to play 300 shields and a long list of other games on Comeon and there sister site Mobilbet. I've ...
Unresolved
Unresolved
bwin Casino - Bruce lee slot freezes upon bonus trigger
I was playing in their casino and had multpile bonus rounds on raging rhino and everything worked fine. Changed game to Bruce lee and got three chests ...
Resolved
€150
Resolved
24h Bet Casino - Issue with a 150€ bet with Live BlackJack
Hello, I have to sumbit complain about live blackjack in 24h bet casino. i have to play some blackjack hands. Placed a bet of 150euro , my bet ...
Resolved
Resolved
BGO Casino - Bonus round not honoured
Having wagered a considerable amount on a video slot I won a bonus game which could not lose. However before I could play it it froze.Support reset ...
Resolved
$270
Resolved
Bovada Casino - Software Glitch With Goldenman Slot
The bonus game on goldenman is the type of bonus where a player is awarded picks. According to the rules on this particular slot, normally when a ...
Resolved
Resolved
BGO Casino - Can't withdraw from my account
I tried to withdraw funds but it stated I need to close open games first - I couldn't find any open games so contacted support, they said i needed to ...
Resolved
Resolved
Caribic Casino - Where's my money?
Hello I deposit 60 euro and get the welcome bonus on 150%, I had my lucky day of life. Even if i have played casino in many years and lost much much ...
Resolved
€140
Resolved
Rembrandt Casino - Missing money
Basically I was playing on Rembrandt casino. I finished playing a slot machine and had 140 euros left, I went back to the casino lobby so i could ...
Resolved
Resolved
Mr Smith Casino - Wrong Calculations on Blackjack Winnings
I was playing live blackjack and won, but only received by stake back. I raised the issue with the casino immediately and was advised they would need ...
Unresolved
Unresolved
Intertops Casino - Two major software glitches
i have been gaming almost daily and making deposits of 2500 usd average per month for the past 10-months. i have never withdraw any winning before and ...
Resolved
Resolved
77 Jackpot Casino - More Chillis & More Hearts Software Glitch During Feature
I experienced this software issue on the same bet .60 Euros during the feature at the exact same point on both aristocrat games More Chillis and More ...
Resolved
Resolved
Ladbrokes Casino - Won't help resolving a serious software glitch
Whil playing the slot thai paradise i hit the 4 scatters so thought my luck could be in as id payed a bit just to win the bonus so its goes to pick my ...
Unresolved
$664
Unresolved
LotaPlay Casino - Funds disappearing miraculously from my account
On October 2nd I was playing at Lotaplay Casino, my winnings were $1,194 all of a sudden my winnings went down to $530 - there was a message saying ...
Resolved
£2,074
Resolved
Party Casino - Technical problems with game resulted in £2300 balance still stuck in the unfinished game status!
I'm very disappointed and exhausted with the customer services team resolving a technical issue , I have been member of Party Casino for years and a ...
Unresolved
Unresolved
Golden Lady Casino - System glitch did not allow me to withdraw on time, misleading information given by their support
I made a deposit while in chat with mr Alex of Golden Lady casino; he made me this offer for table games: bonus of 800% on a deposit of 700 euro + ...
Resolved
£500
Resolved
Party Casino - Technical problems with server resulted in €500 missing
I have used PartyCasino for years and have mostly been a happy customer. I've never had a problem with them until now. Last night I was playing ...