BetRally Casino - Wagering requirements problem

TheDuck123 Portugal
posted on February 9, 2016.


I did my first deposit (about 180€, account in swedish SEK) and recieved a welcome bonus. I played and won (about 6000 €). To begin with, I had 18k € in wager requrements, but when I play, the "left to roll over" does not change, it is still 18k even though I have played for at least 7000€.

I have tried to contact support several times (chat is closed, only mail available), but have not recieved any reply (only automatic replies).

Im a little worried, since I only have 10 days to clear my wager requirements.

Best Regards,

TheDuck123 Portugal
posted on February 10, 2016.

Betrally fixed the problem, the "wager left" is now working as it should.


posted on February 11, 2016.

Based on player's last comment, we consider this case as resolved and it is now officially closed.