Resolved
€103
Resolved
Karamba Casino - Game error and account blocked
Hello, I was playing at the casino on the game of Rainbow Riches on the 30th of June when all of the sudden the game stopped. A window opened and due ...
Unresolved
Unresolved
Redbet Casino - Claiming my playing session never existed, poor support
I make deposit 60€ and get 60€ bonus. Wager requirement 50x bonus and total 3000€. That's fine. I start spinng at my work on PC and wager ...
Resolved
Resolved
Kroon Casino - Unable to resolve tech problem with a bonus, refusing to refund
Signed up with a welcome bonus. Funds got added, but got a message something went wrong and it also showed no active bonus. But bonus fund did get ...
Unresolved
£990
Unresolved
Smart Live Gaming Casino - Claimed Microgaming's Ladies Night 'malnfuction' and confiscated 990.5 GBP with no justification
Hello, I have been facing this issue with Smart Live casino for months now, they claimed that for some bets, the bet balance on this slot was not ...
Resolved
$550
Resolved
CrazyWinners Casino - Missing whole winnings of 550$
This morning I made a deposit of 25$ and I won 550$ Australian and my amount of my winnings went missing I tried to get on live chat but there is no ...
Unresolved
Unresolved
Jackpot Knights Casino - Games not working properly, Refusing refund
I have played in this casino 2016-06-13 around 20 ocklock and netent games took long time to start up, after while when they start up i could not see ...
Resolved
€250
Resolved
Golden Palace Casino - Added wagering requirements for playing with cash?!
I was playing with cash only (cancelled withdrawals on 19JUN. The chat claime that i still got wager requirements from 17JUN, when i made a deposit ...
Resolved
Resolved
LeoVegas Casino - Free Spins were not provided after winning feature on "Reef Run"
After winning free spins by receiving 3 clams, for some reason the online pokie stopped working, if this happens I normally refresh to return to free ...
Resolved
£8
Resolved
ComeOn Casino - Free spins win not added to balance
I played a game called Nirvana. Game kept crashing but sometimes I can have this because of my internet connection so I kept reloading. I got free ...
Resolved
€1
Resolved
Noxwin Casino - Free spins feature and winnings disappeared after a software glitch
i deposited 18 euro, start playing games, had about 11 euros left when tried fruit shop, the game started very strong giving me 5 spins on first bet. ...
Resolved
R14,973
Resolved
Yebo Casino - Possible roulette manipulation?
Good Day I am new to the online casino industry and therefore do not know who to complain to at this stage. I copied everyone in that I think can ...
Resolved
Resolved
TonyBet Casino - Payment declined and account suspended
I played Wheels of Fortune slots on Tonybet online casino and I won a huge amount on may 26 . The sum is about 105 k euros . I try redraw some of the ...
Resolved
BTC1
Resolved
BitCasino.io - Their mobile site errors cost me huge loss
Mobile site error messages prevent me from seeing my bonus balance, or activating the 25% deposit bonus I should have been entitled to, or even ...
Resolved
Resolved
Betvictor Casino - Not happy how they handle a software crash
Hi. On 27th April I played a slot on betvictor called James win. Was playing £1.5 stake. It was playing games fine and I got the feature. How ever it ...
Resolved
Resolved
Boyle Casino - Having troubles with unfinished bonus round
on Tuesday 8th of May i was playing Halloween Fortune on Boyles Casino. The website was running slow and kept kicking me out of certain games, ...
Resolved
Resolved
Guts Casino - 'JAMES WIN' Video Slot Issue
I have an issue with Microgaming video slot game "JAMES WIN" on my mobile device. I got the bonus feature AND free spins on a one line round. I was ...
Resolved
€58
Resolved
Folkeautomaten Casino - Missing funds, falsified game history
I played at Folkeautomaten and won about 80€ on Secret of the stones slot, i made a withdraw of 58€ but it vanished and no money was paid to my ...
Unresolved
Unresolved
DrueckGlueck Casino - Integrity concerns American Blackjack Turbo
I have integrity concerns regarding their own software Blackjack games particularly the game American Blackjack Turbo. I am unable to find the ...
Resolved
Resolved
Party Casino - Waiting for 2 months to resolve a software glitch issue!
Hello, i played on Party Casino slot called "wizard of oz" which is powered by williams interactive and i got stuck my money in it. When i closed that ...
Resolved
£250
Resolved
32Red Casino - Linux Glitch Cost me £600!
I hope I can be helped as 32red's customer service will only reply with "there is nothing we can do" when we all know that isn't true! I was ...
Resolved
£1,000
Resolved
NetBet Casino - Refused to pay £52750.49 claiming game malfunction!
I played at net bet casino on a game spooky family slot and various other slots.When i received wins at a low stake i gambled them on double or quits ...
Resolved
Resolved
Grande Vegas Casino - Over $25,000 missing from my account without any explanation
Last month, i logged into my account, and noticed that all my funds and withdrawals was missing. They told me its cause of my wagering requirements. I ...
Resolved
Resolved
Wayne Casino - Bet amount changed automatically
First of all I would like to say that my experience at waynecasino was very good. Nice casino, good games and swift withdrawals. However I did run ...
Unresolved
£3,000
Unresolved
Genting Casino - Live blackjack software glitch
I deposited a total of £3000 playing live blackjack on the evening of 17/04. During my time playing I encountered problems with their transmition of ...
Resolved
£72
Resolved
NetBet Casino - Missing funds when winning on roulette
I was playing Immersive roulette 15/04/2016 around 11pm had a £30 bet on the numbers and 34 or one of the 30's came out which we had 2 pounds on and ...
Resolved
€85
Resolved
Party Casino - My winning money is stuck in the game Gems, can't make any withdrawal
Sunday 10 April 2016: I was playing slot online Gems, the game just kept spinning and eventually i had to exit the game. Once i logged back in it. it ...
Unresolved
€11,000
Unresolved
Euromoon Casino - Declined 11000 euro winnings due to mysterious software bug
i made deposit of 80e and 250%match bonus i made wagering.after wager was done my balance was 11000+e i made withdrawal of 5000e.casino decline my ...
Unresolved
£36
Unresolved
Kaboo Casino - No sign from my free spins & winnings after a technical error
On Thursday, (24/03/16), morning, (approximately 10-11am), I played on 'golden goddess' on 'Kaboo.com' and won 7 free spins by getting 9 roses, whilst ...