Resolved
Resolved
PokerStars Casino - Great Blue Free Spins Feature not finished due to software issue
My complaint comes after following all the rules from pokerstars.com or eu.I was in the middle of a great session on great blue and the casino went ...
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£46
Resolved
Betfair Casino - Failed to provide adequate assistance with Apollo game glitch
It has been over a week, I understand it is Christmas period, but on 22/12/16 I was playing through £200 deposit and £200 bonus with a £2000 play ...
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Resolved
Party Casino - Software Glitch on Bonus / Feature Game
I had recently won around £2300 using the Party Casino website and decided to play on the Red Flag Fleet game for a little while. I wagered ...
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Resolved
Party Casino - Bruce Lee Slot Error, Bonus Issue, Poor Support
On the 13/11/15 19:57 I had put into my account £25 plus a £25 added to the funds for bonus and had restrictions where I only had 5 days to do this ...
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€60
Resolved
GalaxyPig Casino - Missing funds while i was playing The Mega Joker game
So, I lost my initial deposit and was left with Starburst spins. Won 2.50 euros on it and decided to stay on the game and changed the bet on 0.50 ...
Unresolved
Unresolved
Play7777 Casino - Multiple game failures refused to be investigated by the casino and provider
I played months ago at BlueLions. Since the first day there were problems with one game. Unfortunately the game I like the most. Very often winnings ...
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$30
Resolved
Mansion Casino - Free spins & winnings denied due to software glitch
Within only a few hours of registering & making my first deposit at Mansion Casino, I had a game freeze at the end of a free spins round. The game was ...
Unresolved
Unresolved
William Hill Casino - Inadequate investigation of software glitch resulting in winnings not being credited
on the 11th I was playing the pix a mix slot on 40p a spin I notice that it hadn't given me my win so I rang them up.i argued for about 45min on the ...
Resolved
€1,100
Resolved
Casumo Casino - Winnings not credited to my account
hello i have been playing with casumo casino for a while now i have two issues with them first time i deposit 30 euro i went up to 300 then i logged ...
Resolved
Resolved
LuckyDino Casino - Electric Diva Slot Error 212 not fixed for over 2 weeks
Hi , i have a Problem with the Casino luckydino i waiting since 2 weeks for getting fixed error. I played Electric Diva on 1,60/1,80 bet getting after ...
Resolved
Resolved
Vera John Casino - Holmes and the Stolen Stones slot malfunction
Recently my favouriate game Holmes and the stolen stones was offline for about 4 days undergowing maintenance.when the game returned I was very ...
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BTC0
Resolved
Cloudbet Casino - Roulette game timed out due to excessive delay but funds were deducted from my account and never returned
I placed a wager in european roulette for 100 units on 13-24 and 100 units on 25-36. Instead of spinning the ball, the service timed out due to ...
Rejected
Rejected
FortuneJack Casino - Lost funds and bonus spins
Hi I was awarded 30 free spins because of an email I recieved stating I'd achieved a special VIP level and would be given free spins and many other ...
Resolved
£300
Resolved
TOM's Casino - Winnings disappeared while I was playing!
I decided to give this casino a try, so I deposited £20 and used their code for 100% bonus. I started on Foxin Wins, didn't do bad, then went on ...
Resolved
Resolved
Millionaire Casino - Registered, deposited, but unable to play any game
I sign up on Sept 12 but unable to start playing in the casino so i had contact support and and was told to provide all my personal document in-order ...
Unresolved
Unresolved
River Belle Casino - Error with free spin feature at Lost Vegas slot on a $45 bet per spin, support unable to help?!
I was playing lost vegas on the 11th of october via my mobile at $45 per spin when i got the blackout feature which also awarded me the free spins. ...
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£127
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LeoVegas Casino - Blackjack Winnings Disappearing
I was playing blackjack 6 in 1 (side bets). I won a straight flush at 40-1 odds with a 1.50 stake plus my blackjack wins (around £70). I immediately ...
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$2,200
Resolved
Cool Cat Casino - Missing Withdrawal Funds
I recently submitted for a withdrawal via check for $2200 on 9/21/2016. I have little access to a printer, so it took my a week to print out ...
Resolved
Resolved
FortuneJack Casino - Account hacked with no further details explained?!
I was in the middle of a session of blackjack when suddenly I get kicked off/booted off the site. I try re-logging several times with no luck. I ...
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€2,500
Resolved
Casino Heroes - Missing funds from Evolution live casino
Hi, I make a 1000 euro bet at the Evolution VIP Blackjack table and the dealer dealt me a 21, ace and a 10, so 2.5x my bet, totally 2500 euro. ...
Resolved
$100
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Euro Palace Casino - Throwing false accusations
On August 31 2016 i received an offer by mail from Euro Palace Casino. The offer was 120% deposit match. I went to the store and purchased a virtual ...
Resolved
Resolved
Ladbrokes Casino - Missing bonus game after game crash
Was playing lady lucks deluxe very hard slot to get the bonus finally got it and lost connection after using 5 of the 15 spins I was at £125 I went ...
Resolved
BTC0
Resolved
Casino Bitcoin.com - Unable to request a withdrawal
I have been a user of casino.bitcoin.com for a few months now and never had any problems, withdrawal were fast (most of the time instant) and my ...
Unresolved
$50
Unresolved
WinTingo Casino - Unable to solve an issue for over a week
after joining the casino there was an isue .I deposited 50$ recived 50$ bonus . when i went to play the slots i kept getting an error message [casino ...
Resolved
Resolved
Vbet Casino - Software glitch with roulette
I opened an account with Vbet on 05.07.2016. I was played for a little while. I was betting 47€ on crystal roulette particularly on 19€ on number ...
Resolved
Resolved
Casino Heroes - Sudden Loss of all my Bonus Features progress in Thunderstruck II and Immortal Romance
HI, i played a while on Casino Heroes and complete in both games, Thunderstruck II and Immortal Romance, the full chamber of spins. Then i didnt ...
Resolved
£153
Resolved
NetBet Casino - Where's my money?
So I deposited £10 on two occasions. Went onto online roulette, lost my first £10 so deposited another 10 which I got to £220. When I went to ...
Resolved
zł417
Resolved
NextCasino - Misleading currency issue with Ezugi Live Roulette
Hello, I doubt if this casino deservs such a hihg rating. I am a new player. After registration I used 1st deposit bonus then I cancelled it and made ...