Resolved
Resolved
BetVoyager Casino - Software bugs, bonus troubles
Hi! I have complained about bugs in game which are shows too often and are resolved by snail steps. Also last bug what has happened during tournament ...
Resolved
Resolved
Silver Oak Casino - Missing Funds from Baccarat Live Dealer
I was playing Baccarat on the live dealer table with an ending balance of $1500+. After playing, I simply exited the table like I normally do. The ...
Rejected
$4,550
Rejected
Casino Mate - Missing funds $10300 after a big win
had funds in my account being of $1400 thereabouts, i played break da bank and on my free spins i had won $10000. this was on the 11 june that i had ...
Resolved
Resolved
Drake Casino - Incorrect payout on winning hand
Incorrect payout on winning hands almost back to back. I contacted live support within 1-2 minutes of the first winning hand . It wasn't until the ...
Unresolved
kr5,000
Unresolved
Jackpot City Casino - 5000kr missing from my account
5000kr missing..yes I was surprised. I have played at the most Casinos and never been through this. Started my account at Jackpotcitycasino at around ...
Resolved
Resolved
Casino770 - Jackpot not credited to my account
I was playing the Olympic Slots on casino770 on the 19.8.12. I was playing £1 per spin. 5 of the GB flag symbols came up across the middle of the ...
Unresolved
$100
Unresolved
Tropicana Gold Casino - Money disappeared from my balance
I have a NDB for $150 available for withdrawal. I've verified my master card credit card and realised they only accept VISA. I asked the customer ...
Unresolved
£8,689
Unresolved
Smart Live Casino - Legitimate wins were not added to my balance
hello askgamblers I was playing on smartlivecasino I was placing chips on numbers and the bets were confirmed and the wheel had spun then it lands ...
Resolved
Resolved
Simba Games - Account locked, £1500 blocked
It started about a week ago, I won £2000, withdraw. Woke up to find my withdrawal had been cancelled and the money list. Thinking maybe it was my son ...
Resolved
Resolved
Betfair Casino - Denied refunding me because of a software glitch
Had issues with Betfairs Live Black Jack . It would hit or stick when i didnt want it to or do the opposite what i said. This resulted in me loosing a ...
Resolved
$250
Resolved
VIP Room Casino - Missing winnings and funds after game crash
I was using this casino for the first time and after winning on a magician game i decided to play wild water. It took time to get into the game as it ...
Resolved
Resolved
LeoVegas Casino - Missing spins and lack of customer service
While playing Basic Instinct on 21/5/15 I was awarded 45 free spins. I had been playing for approx 15mins and it was error free it froze on the start ...
Resolved
$5,999
Resolved
Slotty Vegas Casino - Cannot access account with 5999aud plus 250 aud in supercharged
I joined slotty vegas on the 8th of june and i deposited 50 on the 24th of june i received 25 free spins and 50 extra i played all day and got up to ...
Unresolved
$1,688
Unresolved
Uptown Aces Casino - Serious jackpot glitch
I was playing Regal Riches and was watching the minor jackpot go up from $1,109 and played for 3 days trying to win it I was playing it today and i ...
Resolved
€20
Resolved
BetVoyager Casino - Bonus money missing from my account, poor customer support
Hi! I write a second time today because I see that I was obviously not sent my complain on right way. I was having 20 euros of bonus money still ...
Unresolved
Unresolved
Majestic Slots Casino - Support unavailable, all games without sound
There is no live chat on the mobile casino & not one of the games have any sound or a way to turn the sound on or off on any of the games at all. I ...
Resolved
£800
Resolved
GR88 Casino - Funds disappeared after a software glitch, casino not being very helpful
Had over £800 in funds including bonus funds which i was playing through. Placed a few bets and there was a glitch which meant by bets were not ...
Resolved
£1,500
Resolved
Super Casino - Software glitch and error with the roulette wheel
Hi there, I have been a very loyal member to super casino channel 5. I have been with them for over 2 years now. I am also there VIP member. First ...
Resolved
Resolved
888 Casino - The Great War video slot is not paying as per its own paytable!
Hi, i had dozens of pictures and lot of videos what shows winning lines in GreatWar slot but software dont give payouts. I contact support and they ...
Unresolved
Unresolved
Go Casino - Progressive Slot win not awarded
I hit the progressive slot bonus game on Mine all Mine. I got the first three credit prizes awarded, but when it came to the fourth prize, I did not ...
Resolved
Resolved
Video Slots Casino - Winning spin not credited, been lied for three months
3 months ago i played on Videslots, i had a really bad streak but kept on playing. Well, i played the slot super 80´s with a 4 € bet, and then ...
Resolved
Resolved
Cloudbet Casino - System glitch failed to acknowledge bet was won, or even placed.
I had decided to place a big bet after a short losing streak. Very ok with losing fairly to casinos, but this issue is not fair at all. As the ...
Unresolved
$40
Unresolved
WinTingo Casino - Errors followed by missing funds
I contacted support regarding an error message I keep getting during gameplay. I've deposited $40 into my account and have begun to play Multihand ...
Resolved
£30,000
Resolved
Super Casino - Software malfunction from Space Invaders Slot, 50,000 voided!
I played a slot named Space Invaders run by Playtech and I received an email saying due to a malfunction all winning have been voided, These totalled ...
Resolved
Resolved
Guts Casino - My withdrawal is missing, casino claims that I have rolled back my funds?!
I make a deposit of 25 dollars and play cricket stars and playing along I get it upto 400 and odd dollars I keep playing until it gets down to $340 i ...
Resolved
Resolved
Prism Casino - No Response to losing awarded spins
Made a Deposit Was playing Aladin wishes It said feature triggered I picked 3 objects that said x 2 then when I hit start feature it took money from ...
Resolved
Resolved
Winbig 21 Casino - Tired of technical issues
good evening I have played on winbig21 casino with a bonus. I count my set, so when the minimum has been reached I will to place my withdrawal and ...
Rejected
€10,000
Rejected
No Payment at Betsson Casino
I have played Live Roulete in this online casino for a month. I lost nearly 20.000 Euro so far, but since the last three days, I have been lucky and ...