I am asking for your help in getting paid for my money that I won from the Ruby Slots Casino by following all of their withdraw guidelines and rules. I am by no means a stranger to the online casino rules of gaming. I have been a player at this one casino for many many years and have been told even by their standards that I am a good customer and player.
For the last year or so I have been getting the inclination that I am no longer a favorite player anymore. Okay, but I am nervous that I will not get paid unless I keep playing and depositing. I play this site every day and deposit sometimes up to 3 times in 1 night. The site will not catch up on payment.
The earliest of 5 withdraws dates back to may of 2021 (see attached) The chat person(s) that I talk to used to say don't worry you will get your money. Now they have stopped saying this lately. I am very scared the 5 withdraws total close to $ 6,000.00 US with an additional $4,000.00 + balance on my play account that I was told I would have to play out and it could not be transferred to the new Inclave account that they claim is now the new site.
I am very confused and angered at how they are handling my money. Can you please help me?