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Lucky247 Casino - No payment, poor costumer service

UNRESOLVED
Complaint Info
Disputed casino Lucky247 Casino
Reason Delayed payment
Ashat94 United Kingdom Message
Posted on June 8, 2017

Hi,
My problem is that i have deposited hundreds of pounds on lucky247 i have also played over 3 thousand pounds worth on there i requested a withdrawal which in there words they aim to process within 24 hours but up to a maximum of 48 hours we are now into the 115 hours point and there not even close to processing it first of all it was there was security problems then all there system was down now there finance is supposedly down and iv been told every day that today was the day until eventually getting a messege on live chat saying tomorrow and now its just got that point where it i can guess what there saying asif its robotnic computers running the chat iv emailed and nothing back and today i have seen online that people have been waiting 4-5 months for them to pay out and after spending so much money on their website i am surely not waiting that long hope you can help

AskGamblers
Posted on June 8, 2017

Dear @Ashat94,


Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s. Thanks for cooperating the AskGamblers Complaints Team.

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