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Wild Jack Casino - Missing Withdrawals Worth Over £100 000

RESOLVED
Aliciacats United Kingdom Message
Posted on July 21, 2014.

Apparently I am a VIP, but I am receiving terrible service! I have had several part payments but when I ask where the balances are I am simply told that they have been processed and that I should wait. I was asked to send bank statements which I did which clearly show only part payments received. They owe me £108,297.49 and I have been waiting for some of this for over a month! I would like them to track with their payment processor but am being stonewalled. I would like to know the escalation process for this as I have lost trust

Posted on July 22, 2014.

Hi

I've spoken with customer support and you will be contacted by an account manager telephonically or via email, I didn't look to much into details but i'm sure all will be sorted out

Regards

Roberto

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