Hotstripe Casino - Do not want to pay winnings

Palma1 United Kingdom
posted on November 1, 2015.

10/22/2015 I made a deposit and won. I order the payment of money 10/22/2015. Deposit made with neteller and ordered to pay neteller. He wrote letters of support, but received no response. Today I received a letter, which says that players from Russia can not play. When I did check in the casino 10.20.2015 in the rules of the Russian players were allowed to play in the casino.
I was disappointed that the casino to change the rules in secret.
I live in Ukraine. In my profile it can be clearly seen. What has delayed payments to me?
Photos are attached screen my profile sredst conclusion, deposit, letter of support.
Casinos do not want to pay, changing the rules so as not to pay, does not meet the support.

posted on November 3, 2015.

Sorry you are correct your were given the wrong reason - Your account was closed for using Proxy servers to mask his real IP

Palma1 United Kingdom
posted on November 5, 2015.

Are you joking?
I do not know how to use these things have not used .
There is a lot of claims to your casino. Also, a complaint that you have changed the T & C. You are cheating me ! I enjoyed nothing more than the fact that you have listed . You do not want to pay the players and come up with different reasons for this . A support is not responding at all. You want to receive deposits from the players, but not to pay the winnings ?

posted on November 6, 2015.

yes you were in Violation of making your IP.

posted on November 10, 2015.

@Hotstripe casino,

Can you please provide evidence that this player breach your terms by masking his IP address, from your evidence we can't see that this IP addresses are related to the player's account. Also please state did you refund player's deposit back. Please send relevent evidence to [email protected]

posted on November 10, 2015.

@ ask gamblers the previous attachment showed masking proxy. A login from Ukraine then 30 mins later a login from Finland....Not possible
Deposit was not refunded for breaking the T&Cs

Palma1 United Kingdom
posted on November 11, 2015.

I had to work in Finland. I played with a portable modem. When the money ran out , I switched to the Internet of the country where there was - is Finland . The quality of the internet was bad and I was expanded by a portable Internet Ukraine again . This is not a disguise ip is the use of the available internet network.

posted on November 16, 2015.


Could you send us any evidence which can back up your statement that in time of playing you were in Finland and that you used the portable modem ( and that you switched to Ukraine portable internet again at one point? ). All the evidence you may send to
[email protected]
Thank you.