Resolved
€2,000
Resolved
Betcart Casino - No access to my account & no chance to withdraw my balance
Hello, betcart stopped providing services to accounts registered in Austria in December. No problem, but unfortunately betcart also locked all ...
Rejected
£1,000
Rejected
Slotty Vegas Casino - Confiscated £500 due to unjustified accusations, won't listen to my explanation nor provide any details
I was playing on slotty vegas on Thurs 25th January. I very simply placed £500 of cash balance on Blackjack and won, giving me £1,000 balance. I ...
Unresolved
$8,000
Unresolved
Las Vegas USA Casino - Where’s my $8000 withdrawals
Hello, It’s been over a month since my request for 4 separate withdrawal requests for $2000 each. The finance department keeps telling me that it ...
Resolved
Resolved
SlotJoint Casino - Unjustified terms violation accusations followed by account closure
Jan 30, 13:14 CET Dear all, I have received your mail address from a relative, stating that AskGamblers could help me with a problem. Recently I have ...
Resolved
$1,500
Resolved
Silver Oak Casino - Delayed payment of $750 winnings
I submitted a withdrawal request for $750 on December 29,2017 from Silver Oak Casino and it was approved on January 5, 2018 (01/05/2018 06:23 AM, ...
Resolved
£22,000
Resolved
Spin Station Casino - Applying withdrawal limits not specified in their terms
I stumbled upon spin station through google, they had the games i like and so played for a while. This time i fortunately got lucky and won around £ ...
Resolved
$5,800
Resolved
Planet 7 Casino - $6,100 Winnings Delayed
I have a total of $6,100 in winnings. I was first told my documents were not complete when I had been on chat numerous times giving my reference ...
Resolved
$35,000
Resolved
Silver Oak Casino - Deleted Account, Zero Explanation Why
To Whom it may concern, My complaint against Silver Oak Casino has several different complaints , but the main complaint is that they shut my ...
Resolved
$100,000
Resolved
Planet 7 Casino - Multiple Approved Withdrawals Totaling $100,000 Still Pending
I submitted 40 separate withdrawal requests on the 5th of May each for $2500 for a total of $100,000. To date only 5 have been approved and I still ...
Resolved
$2,500
Resolved
Dreams Casino - Delayed approval and payment of a $2,500 withdrawal requested on 11/23/17
I have a 2500 US dollar withdrawal request pending on Dreams Casino since 11/23/17. Customer service has escalated many times and each time I am asked ...
Rejected
€3,750
Rejected
Playamo Casino - Delayed withdrawal and poor support
Hello, Two days ago i started at this online casino. After depositing some money i start winning some money. I decided to withdrawal my winnings. ...
Resolved
$31,500
Resolved
Dreams Casino - Delayed approval of payments totaling $12,500
I have 5 withdrawals of $2500 each pending, they are submitted on 2 ($2500) 9/19/17, 1 (2500) on 9/28/17. 1 ($2500) on 9/30/17 and 1 ($2500) on 10/15/ ...
Unresolved
€2,540
Unresolved
bet-at-home Casino - Account closure due to ''irregularities'' with my verification paperwork
On 19-12-2018 casino had a bonus of 100% up to 500. I made a deposit of 370 euros from my neteller account and got a bonus of 370. I played slot game ...
Resolved
$7,500
Resolved
Ruby Slots Casino - Withdrawal requests from Dec 2017 still not processed
I won $7500 12-15-17. Its now 1-24-18 and no payout. Payouts had to be split into 3x $2500 wires. Neo verified my docs in an email on 12-16-17. He ...
Resolved
£0
Resolved
Spinit Casino - Unfair confiscation of winnings
Just like numerous others on here, SpinIt have confiscated my £913.50 of winnings from their welcome bonus with the following email Dear Sol < ...
Unresolved
€12,572
Unresolved
bet-at-home Casino - Account and €12,572 winnings locked without any explanation
I was a customer of bet at home casino since June of 2016 and before Christmas on December they emailed me their Christmas promotion for which i made ...
Resolved
€200
Resolved
Staybet Casino - Will they ever pay my €200 win
Hello, I have request a withdrawal 200e on January 2 2018. I have waited the money on my skrill account 23 days, but the withdrawal is still ...
Resolved
zł929
Resolved
SlotV Casino - Took deposits but refused withdrawals
hello, yesterday I do deposit to casino, I won some money and trying to withdraw funds. I paid ecopayz, but didnt had this in withdrawal option, I see ...
Resolved
€46
Resolved
7BitCasino - Bitcoin deposit still not credited after almost a week
Jan 24th I made a deposit to my account. The accept BTC exchanged to EUR , so I had some BTC left in a wallet and I deposited it to the address they ...
Resolved
kr9,900
Resolved
Oshi Casino - Confiscated 9,900 SEK based on unjustified “duplicate account” accusations
I am a long time active member of askgamblers. I love this site and what you are hoping to do for the casino community. This is the first time I turn ...
Resolved
€190
Resolved
Cozyno Casino - Not following responsible gambling policy
Hello!I want to file complaint against Cozyno casino. This Casino does not follow responsible gambling policy. I requested casino to close my account ...
Resolved
$30,000
Resolved
Ruby Slots Casino - Verification and payment not being processed
I have been playing at Ruby Slots for a while now. On 12/25, I had a good win. I contacted support and asked them what documentation I needed to ...
Unresolved
€300
Unresolved
Casillion Casino - Verification and payment delayed, not responding to emails
Hello, I registered in this casino, made a deposit, I won 300 euros. I want to withdraw money. sent documents for verification, received no reply. ...
Rejected
$300
Rejected
Slots of Vegas Casino - Delayed my $300 payment
Hi, since December, I can not get paid from the casino, I sent documents, but I still have not been answered when I can receive payment, I do not ...
Rejected
$285
Rejected
Planet 7 Casino - Delaying small payment for months
Hi, I had a strange situation with the Planet7 casino, I can not get my win 2 months, I do not understand what's going on, all the documents were sent ...
Resolved
$645
Resolved
Prism Casino - Payment still not received after 30+ days
I have a 645 withdrawal at Prism and was promised AGAIN 7-10 days for Approval and 7-10 more for payment. It took 20+ business days for approval ...
Resolved
$9,000
Resolved
Cool Cat Casino - Delayed approval of payments
I have 4 payments requested totalling $9,000 but keep on getting the run around on approval of withdrawal. I have talked with at least 4 agents that ...
Resolved
kr6,500
Resolved
Spinit Casino - Very slow withdrawal process
I have been playing at this casino for over 1 year and just lost, lost, lost, lost and lost all the time. I am a VIP player and they offer me reload ...