A couple of days ago I played with a 100% bonus and made a little profit. I have made previous withdrawals but I used a different deposit method. I sent the Documents verifying my new deposit method twice and got rejected. I have got only automatic email responses saying that the documents were not accepted. No reason why. Withdrawal requests were also denied. Not sure of the reason, I think it is the new deposit method. I could be wrong.
The live chat is never open and the casino doesnt respond to emails. So I cannot get a hold of anybody To clarify the reason. I maybe jumping the gun here, but I think two and a half days of silence is weird. I know I am not the only customer but I would like some answers.
Thank you in advance.