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Dunder Casino - Provided everything they are requested and it is still not good enough

UNRESOLVED
Complaint Info
Disputed casino Dunder Casino
Reason Verification issues
Amount £ 3000
Stulangston United Kingdom Message
Posted on October 1, 2018

Sent from my iPhone I am asking you for help at verifying my account at Dunder because I have £3000 in my account which I can’t access due to the verification process, you have a letter which I have e mailed a letter to you from my wife who has taken over this from me as I struggle with the tech. This has come so much stress and I desperately need help in trying to resolve this. As my account is on hold I can’t access my account history but I screen shorted a chat with one of their agents telling me my account balance which is £3000 , I can send this to you if you require it, please help me sort this mess out , thanks, Stuart < surname removed >

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