I have been playing at cloudbet few months and never had issues, but this time i had and nobody replies beside the casino marketing guy through whatapp and everytime he says smt else.
Here is what happened
I play live roulette game
%95 i loose anyone knows the game agree that its really hard to win.
Anyway after i played long hours i had 38 btc and i requested withdraw.
Next day they asked id and some documents
And i sent them rightaway, since then they tell me our security team is investigating, i sent my documents januarry 15
36btc is alot of money and this is profit only that day i deposit more than 11btc to that account to play and after i got lucky i ended up withdrawing 36btc.
How can i get this money?
Can anyone help?