Unresolved
€1,520
Unresolved
1ACasino - Verification issues and delayed payment
HelloI have been waiting for my verification since Thursday, March 19th, where I sent all my documents the first time.I requested a withdraw on 1520 ...
Unresolved
£30,000
Unresolved
Gala Spins Casino - Holding 30000
So I was lucky to win a daily jackpot of £30,000 then my trouble started.Previous verified by ID this was fine and withdraw all other winnings within ...
Resolved
£102
Resolved
Wishmaker Casino - Will not verify account and release funds on time
I requested a withdrawal for £102.22 on, I think 9th April 2020. Wishmaker have blocked my account so I can't be 100% certain of the date.I have sent ...
Resolved
$22,500
Resolved
Ruby Slots Casino - Repeatedly denying withdrawals
Thank you for your time AG.I would like to say that I choose ruby slots because I enjoy the selection, interface and promotions over any other casino ...
Resolved
Resolved
Playamo Casino - Unable to access live chat help, poor support
Since the 16th of April I have been unable to open the 24/7 live chat window. I have asked my 'VIP Manager' but she has not responded to this question ...
Resolved
€61
Resolved
22bet Casino - Deposit not credited and support does not resolve issue
Hi,22bet is not crediting my deposit amount of 60.60€ via skrill.I've contacted live chat, and write email to support, they keep saying they will " ...
Resolved
€1,480
Resolved
Casollo Casino - Delaying payment of 1480 EUR for over three weeks
Hello, i am verified user with multiple deposits and some withdrawals, it always took some time but now its 1480EU and i do not get any response from ...
Resolved
€100
Resolved
Bettilt Casino - Deposit of 100 euros still missing
Dear Bettilt and Askgamblers team,I made a deposit of 100 euros with Trustly on 15.4.2020 but my deposit got stuck and is now missing from my account ...
Resolved
€50
Resolved
NightRush Casino - Trying to withdraw my money for 2 months
Hi,I won from no deposits free spins some money and wagered that. Then I had 50.01€ (max cashout 100€ from no deposit bonus/free spins) cash ...
Resolved
$2,120
Resolved
Dreams Casino - Delayed again
On 03/03/2020 i made a request for withdrawal of $2500.00. With the bonus removed it brought the withdrawal down to $2120. On 03/20/2020 i was ...
Resolved
€250
Resolved
Spinia Casino - Unfairly denying payment
Hello,I got a mail from askgamblers.com that my second complain about spinia casion is rejected because a same issue complain was already sunmitted by ...
Resolved
kr16,763
Resolved
Betzest Casino - Delaying payment and being difficult
I have had winnings of 16 762.50NOK on betzest since 11/02-20. I have sent them all kinds of documentation, I even went to the bank twice and got ...
Resolved
£0
Resolved
Novibet Casino - Delayed payment over phone number ownership
I have made a deposit of £100 and won £400 pounds at Novibet - the withdrawal has already taken over a week once they suggested it's been delayed ...
Resolved
€485
Resolved
CrownCas Casino - Delayed €1,460 withdrawal
I've requested 1460 eur Skrill withdrawal 27.02.2020. It has already gone more than 1 week but I still have not recieved money. My account is verified ...
Resolved
$9,000
Resolved
Raging Bull Casino - Refusal to pay into my bank account
I have submitted all needed for verification and banking details but now they say they cannot use my bank. I have checked with the bank in question ...
Resolved
€80
Resolved
888 Casino - Part Withdraw Amount Processed
I requested to get a withdraw of amount that ive wanted wich is currently 90€ and of that I got an email that amount processed is 10,49€ to be ...
Resolved
£647
Resolved
Spela Casino - Account Blocked & Funds Withheld
On 30th March I withdrew £647 from Spela Casino. I needed to verify my account to make the withdrawal so I emailed the documents that they asked for ...
Resolved
$12,500
Resolved
Royal Ace Casino - Why does it have to come to this all the time
Royalace owed my over 15,000. They stalled the payment until ask gamblers got involved. That was in december 2019 i did get all my money they now owe ...
Resolved
$4,350
Resolved
Silver Oak Casino - Delayed funds via Check
I can not get in contact with a payout specialist at Silver Oaks Casino . I have been told my withdrawal has been approved in January and mailed out ...
Resolved
Resolved
Novibet Casino - Stalling payment of winnings for weeks
Signed up to Novibet on the 13/3/20. On sign up had to upload ID and POA. These both accepted via email on 13/3/20 at 12:04 and told "Succesfully ...
Resolved
£1,801
Resolved
Genesis Casino - Withdrawal now 7 days pending
I have a withdrawal that is now pending for 7 days I have contacted live chat multiple times and have been told it has been escalated to the relevant ...
Resolved
€948
Resolved
Casollo Casino - Payment delayed for 10+ days
Hello. Askgamblers sent me an ad about this casino some time ago. I liked the site design, I registered with Casollo and started playing. On February ...
Rejected
€10,700
Rejected
Cbet Casino - Closed my account even if support approved my actions
I went on cbet.gg to create an account, but it said that my country was restricted. But on the page I was met on, it said: "try to load your VPN from ...
Resolved
Resolved
LuckyThrillz Casino - No Welcome Bonus Given
Joined up with this new casino as welcome bonus was rather attractive. Entered all my personal info and made a deposit but did not receive bonus. I ...
Resolved
€570
Resolved
EUSlot Casino - My account has been unfairly disabled
Dear Askgamblers,When I started playing on your casino I was 18 years old and I did not deposit a lot of money.I think I have been playing on this ...
Resolved
£596
Resolved
Sloty Casino - Refusing withdrawal for months
I won £596 on 28/2/2020. ID was requested and i sent it in. 14/3/2020 got asked for ID again so i re-sent (see image 1) and received email back ...
Resolved
$280
Resolved
Grand Fortune Casino - I made two deposits at Grand Fortune Casino but it is not reflected
I made two deposits at Grand Fortune Casino but it is not reflected.The first time is $ 250 for 09/02/2020 using ecopayzI sent an email because the ...
Resolved
Resolved
Planet 7 Casino - Refuses to pay
Hi im filling a complaint against planet 7 they refuse to pay me my winnings and stated that they have closed down my account because they reserve the ...