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PokerStars Casino - Playing privileges have been revoked without correspondence

UNRESOLVED
Complaint Info
Disputed casino PokerStars Casino
Reason Other
Splatz29 United Kingdom
Posted on March 30, 2020

I logged into my account for the first time in over a year on Friday 27th March 2020 with no issues. I went to play in a Home Games tournament the following night, however when I went to join the game I received a message saying my playing privileges have been revoked. I have not received any correspondence from PokerStars regarding why. I have sent them 3 emails and had no reply. I still have money in my account so I do not know why I have had my playing privileges revoked. I am hopeful that they will respond to this complaint and rectify whatever the issue is with my account.

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