Resolved
£1,276
Resolved
VegasHero Casino - 3 weeks without processing withdrawal
I signed up to VegasHero Casino on 12th March 2020, straight away I emailed a colour photo of my passport and a council tax letter. on 20th March I ...
Unresolved
$15,000
Unresolved
Spin Casino - Casino is stalling
Good afternoon. I ask you to consider my complaint about the spin casino that blocked my account. I won $ 15,000 in a casino and sent them ...
Resolved
$5,000
Resolved
Captain Jack Casino - Delayed Payment for over a month
A little over a month ago I did a withdrawal, after 2 weeks they put the money back in my casino account and said they can not issue checks it has to ...
Resolved
£500
Resolved
Betway Casino - Refused withdrawal and locked my account for no reason
I opened an account with Betway on 31st May. I checked through online chat that I didn't have an historic or related account with them and was told no ...
Resolved
$2,000
Resolved
Slots of Vegas Casino - Withdrawal of $2,000 winnings withheld
On 3/4/2020 I won $2,000. I sent in all my required paperwork that the casino needed. I got a email a day later saying verification and everything was ...
Resolved
$253
Resolved
Tangiers Casino - Impossible to get my withdrawal paid
I have been a member at this casino for over a year now. In the last few months I played and have a balance of $253.07. I have been waiting for my ...
Resolved
£1,200
Resolved
Kassu Casino - Delayed payment since December
Back on the 6th of December I made a withdrawal of £1200 (£1199.2 after their 80p fee).They requested documents from me, including a photo of my ...
Resolved
£7,206
Resolved
Kassu Casino - Casino delaying payment with no response
I joined Kassu on 25/03, depositing £85 and receiving an £85 welcome bonus. After playing for a while on a couple of different games I was lucky ...
Resolved
£1,956
Resolved
BetBoro Casino - Casino not paying
Hi, I have tried to withdrawal my balance of 1956 GBP with betboro since the start of 2020. I have requested withdrawal through skrill and ecopayz, ...
Resolved
£1,452
Resolved
Novibet Casino - Withdrawal is not being processed after 16 days
Hi,On 19th February 2020 I won some money on Novibet. I then attempted to withdraw money at which point I was asked to provide some documents for KYC ...
Resolved
$900
Resolved
Bovada Casino - Disabled account on Bovada
Hello,First I would like to thank AG for giving me this opportunity to perhaps getting my issue resolved. So at the beginning of the year, I was ...
Resolved
$100
Resolved
Silver Oak Casino - Delayed payment at silver oak
I used the no deposit bonus and won a jackpot. per the terms i completed the playthrough and the rest of the winnings over $100 disappeared. I ...
Resolved
$100
Resolved
888 Casino - Awaiting process taking too long
Greetings,I have been waiting for withdrawal process already 8 days, its still in Awating process status as you can see on screenshots. I even sent ...
Resolved
kr12,000
Resolved
Das Ist Casino - Casino does not pay 12000 kr
Casino does not pay my win 12000 Norwegian kr. At the casino there is an instant payment to the electronic wallet Skrill (see the screenshot), I have ...
Resolved
$15
Resolved
iLUCKI Casino - Welcome bonus not honored
Pretty self explanatory case here, used your link here to join the casino , casino didn't honour it. This is there link used: https://www.askgamblers. ...
Unresolved
$1,500
Unresolved
Las Vegas USA Casino - Refund has not been delivered
I have been waiting over 2 months for my refund from these guys. Every time i contact them via chat they say its processing. And then they would say ...
Resolved
$500
Resolved
Jackpot Village Casino - A gesture of good will not respected
I am a high bet player; since 2015, I am a diamond member at casinos rewards.I wanted to try new games and I found here on Askgamblers, jackpot ...
Resolved
Resolved
Stake Casino - Country restricted but let me sign up deposit after 2 weeks i got denied to enter website
I found stake.com casino online 2 weeks ago. I could enter the website and create an account. I deposit four times with a total of 0.04132367 BTC, and ...
Resolved
$38
Resolved
Alf Casino - No credited ethereum
Hi. I must write u again.its not about the money,just want justice.I deposit ethereum on alfcasino(0.3)-was 38 usd thenmy deposit is still pending ...
Resolved
£2,423
Resolved
Novibet Casino - Delayed withdrawal over 2000 pounds
Signed up to Novibet on 20/02/2020. Had to upload ID and Proof of address, Both accepted that day.Claimed the 100% 250 pounds sign up bonus and played ...
Rejected
$500
Rejected
Raging Bull Casino - Money not in my account
So in the time frames I’ve been given including all my documents and bank details which have been verified and approved. I still not have received ...
Resolved
₹44,000
Resolved
LeoVegas Casino - Documents uploaded numerous times
Dear Leovegas team,I am frustrated from you all.I have uploaded my bank statement with CLEARLY VISIBLE name , bank account number and logo. Despite ...
Rejected
$6,280
Rejected
Sons of Slots Casino - Closed account and refused to pay winnings
I thought I’d create a new complaint as things have escalated overnight. I’ve since found out after Bethard/sons of slots said they’ve withdrawn ...
Resolved
Resolved
Betamo Casino - Verification process stalled
I started playing at Betamo recently. On April the 1st I uploaded my documents so I could make a withdrawal,2 of my documents were approved but ...
Resolved
$1,925
Resolved
Slots.Lv Casino - Undepositable check by courier has lead to payout purgatory
So for my very first withdrawal attempt from slots.lv, I chose the check by courier option on March 5 and it was approved on March 8. I decided to ...
Resolved
£1,654
Resolved
Kassu Casino - Verification taking ridiculously long
On the 21st March I deposited £100 on to Kassu, I played a fair bit over that weekend and the following night I withdrew £1654. On the Wednesday ...
Resolved
Resolved
Locowin Casino - Account ban and confiscation after big win
Hello! I recently joined at Locowin to waste time and play their generous bonus offers and i were able to win 4296 euro's. Now the casino sent me this ...
Resolved
£933
Resolved
Betway Casino - Refused winnings and refunds
Sat 1/6/19 I joined Betway Casino, I set up an account, when registering my card for deposit reasons, it gave me an option to scan card, that is what ...