Resolved
$2,107
Resolved
Silver Oak Casino - Waiting for payment of $4,550 since August
Here we go again, I had problems with Planet 7 casino, now I have a problem with their sister casino Silver Oak Casino. As of now I have 11 ...
Rejected
Rejected
PokerStars Casino - Does not answer appropriately for my frozen account
Hello.I'm a player who have been playing poker at Pokerstars for 4 years.I didn't want to post this matter at Askgamblers for help, but I decided my ...
Resolved
Resolved
PokerStars Casino - Account has been frozen
Hi, on Nov 28th, My account has been frozen after i deposit 160 USD. I got an email to identification requested.I have done following instruction in ...
Resolved
€0
Resolved
Betfinal Casino - Closed account without a clear explanation
At the end of September casino sent me strange email asking to explain the "connection with other accounts and game tactics". I was surprised by that ...
Resolved
€990
Resolved
Argo Casino - Casino doesn't payout my withdrawals
hello I have 2 pending whit draws from Argo Casino one is 500 euro and one is 490 euro they are now 10 days old and they don't pay me , my whit draws ...
Unresolved
€1,929
Unresolved
APlay Casino - Failed to close my account permanently when asked
Hi - I would like some help and to make a complaint about Aplay casino.I am looking to see about getting money refunded to me that I deposited on ...
Resolved
€800
Resolved
24Bettle Casino - Withdrawal of €800 never received
I won money at this casino 800 euro did withdraw it was aproved 29 september still no money they already run investigation they telled me i had to ...
Resolved
Resolved
21 Dukes Casino - Account closure after €500 deposit
Hi askgamblers team,Today i made my registration on 21Dukes. First, i gambled the 25 free spins promotion which i lost. After that i made a 500€ ...
Resolved
€1,600
Resolved
24Bettle Casino - Withdrawal was processed nearly 3 weeks ago but no funds yet
24Bettle told me they sent my withdrawal of 1600Euro by bank transfer to me on 30/09 and that it would take up to 5 working days. 5 days went by and ...
Resolved
€870
Resolved
1xBet Casino - Payout approved but not processed yet
Hello! Today im searching for help because contacting the 1xbet's supporters didnt lead to anything possitive. I have been playing on this site 1xbet. ...
Rejected
$17
Rejected
PokerStars Casino - Account has been restricted for too long now
Dear,I am an active player at Pokerstars this past year. On September 28th I logged in to my Pokerstars account and it is said "Your account has been ...
Resolved
$848
Resolved
Royal Ace Casino - Delayed payments
Delayed Payment After numerous paperwork submissions and excuse after excuse after excuse (please see attached) I have not been able to receive any ...
Resolved
$2,251
Resolved
Planet 7 Casino - Missing my second payment of $2251
Back on August 16, 2020 I won a large amount of money. I believe it was over $6000. I was playing with a bonus so I continued playing until I was able ...
Resolved
€60
Resolved
Argo Casino - Delayed E-wallet withdrawal
I requested a withdrawal at Argocasino on 18 october 2020, 13:51 - 60 euros via Ecopayz. My all documents are verified. Everytime i contact support i ...
Resolved
€800
Resolved
CookieCasino - Cannot withdraw € 800
Hi. I won good amount of money (800€) at Cookie Casino and cannot withdraw it. First time i made a deposit was 20.09.2020 and there has been no ...
Resolved
$295
Resolved
Planet 7 Casino - Withdrawal still pending for over a month, no help from casino
I submitted a withdrawal after winning on September 7th with the total of $295.00. I filled out all documents and went through every hoop they asked ...
Resolved
$1,003
Resolved
Silver Oak Casino - Requested payment through Bitcoin over a month ago but keep getting the run around
I used a tikitues promo code that came with a 10x rollover and no max cash out. I requested a withdrawal on 9/15 through bitcoin after 5 business days ...
Resolved
£8,191
Resolved
Mr.Play Casino - Delayed payment of cash winnings
I have two pending cashouts at Mr.Play. One for £7191 from 26.8.20 and one for £1000 from 2.9.20. I have fully completed the KYC process providing ...
Resolved
Resolved
PokerStars Casino - Restricted my account and not responding
Hello , i want to submit my complaint. I use pokerstars for at least 7 years. In the beginning i provided them with my documents. My profile got ...
Resolved
$5,000
Resolved
Palace of Chance Casino - Delayed payments of $5000
I requested two $2500 withdrawals on August 17th, 2020. I submitted all of the required documentation shortly after requesting the withdrawals. I did ...
Resolved
$3,415
Resolved
Planet 7 Casino - Having a withdrawal issue for the third time
Good Afternoon,I submitted a withdrawal request of $2198 on Wednesday 9/9/20 and there’s been no response to my request and I haven’t received my ...
Resolved
Resolved
Raging Bull Casino - Spam emails are persistent
Following up on a previous complaint (www.askgamblers.com/casino-complaints/raging-bull-casino-spamming-my- ...
Resolved
€4,000
Resolved
Thebes Casino - Payment postponed over and over again
As I can now see I'm not first one with same issue with Thebes Casino.So here is my story...Couple of weeks ago I saw somewhere advert of Thebes ...
Resolved
$503
Resolved
Raging Bull Casino - Payout runaround
Hi, 3 months ago I sent in a withdrawal request, about a month later I was told one digit of my zip code was incorrect so I had to start the process ...
Resolved
€800
Resolved
Casinoin - Do not want to give me my prize of €800
Hello!Won the Moon Festival Tournament - € 800 at this casino5 days the support promised me to award the prizeyesterday they said that I did not ...
Rejected
Rejected
1xBet Casino - Not able to verify or play
HiI have made deposit which worked fine and funds are shown in My account but I am cant play any online casino games as they are not available.When I ...
Resolved
Resolved
Raging Bull Casino - Constant spam email from Raging Bull Casino
Hi,I am re-submitting this complaint on recommendation from one of your customer support staff.I had trouble uploading evidence of the spam emails, ...
Resolved
Resolved
Kahuna Casino - Delayed payments and keep asking me to wait
Made withdrawal request on Oct 11, received notification on Oct 12 and informed me the withdrawal was cancelled due to their technical error.Made ...