Resolved
£8,191
Resolved
Mr.Play Casino - Delayed payment of cash winnings
I have two pending cashouts at Mr.Play. One for £7191 from 26.8.20 and one for £1000 from 2.9.20. I have fully completed the KYC process providing ...
Resolved
Resolved
PokerStars Casino - Restricted my account and not responding
Hello , i want to submit my complaint. I use pokerstars for at least 7 years. In the beginning i provided them with my documents. My profile got ...
Resolved
$5,000
Resolved
Palace of Chance Casino - Delayed payments of $5000
I requested two $2500 withdrawals on August 17th, 2020. I submitted all of the required documentation shortly after requesting the withdrawals. I did ...
Resolved
$3,415
Resolved
Planet 7 Casino - Having a withdrawal issue for the third time
Good Afternoon,I submitted a withdrawal request of $2198 on Wednesday 9/9/20 and there’s been no response to my request and I haven’t received my ...
Resolved
Resolved
Raging Bull Casino - Spam emails are persistent
Following up on a previous complaint (www.askgamblers.com/casino-complaints/raging-bull-casino-spamming-my- ...
Resolved
€4,000
Resolved
Thebes Casino - Payment postponed over and over again
As I can now see I'm not first one with same issue with Thebes Casino.So here is my story...Couple of weeks ago I saw somewhere advert of Thebes ...
Resolved
$503
Resolved
Raging Bull Casino - Payout runaround
Hi, 3 months ago I sent in a withdrawal request, about a month later I was told one digit of my zip code was incorrect so I had to start the process ...
Resolved
€800
Resolved
Casinoin - Do not want to give me my prize of €800
Hello!Won the Moon Festival Tournament - € 800 at this casino5 days the support promised me to award the prizeyesterday they said that I did not ...
Rejected
Rejected
1xBet Casino - Not able to verify or play
HiI have made deposit which worked fine and funds are shown in My account but I am cant play any online casino games as they are not available.When I ...
Resolved
Resolved
Raging Bull Casino - Constant spam email from Raging Bull Casino
Hi,I am re-submitting this complaint on recommendation from one of your customer support staff.I had trouble uploading evidence of the spam emails, ...
Resolved
Resolved
Kahuna Casino - Delayed payments and keep asking me to wait
Made withdrawal request on Oct 11, received notification on Oct 12 and informed me the withdrawal was cancelled due to their technical error.Made ...
Resolved
$1,000
Resolved
Sun Palace Casino - Problems getting my payout
I won and requested numerous payouts totaling over $5k between 9/21-9/23. Unfortunately, I cancelled all but $1k that is still pending for a payout. I ...
Unresolved
$153
Unresolved
Old Havana Casino - Delay in payment
Username: Proofreaders2000. I have submitted my withdrawal request over a week ago (October 7,2020) and have heard nothing. I have had to ask for ...
Resolved
$30
Resolved
This is Vegas Casino - Declined BTC deposit, no further support provided
I made a Bitcoin deposit on This is Vegas. The Bitcoin never made it to my balance. I asked support and was informed that my deposit was declined. ...
Rejected
$72
Rejected
21 Prive Casino - Withdrawal delayed for weeks
I made a withdraw of $72 on 27/sep/ 2020 and I contacted them back on 10/oct/2020 regarding my withdraw. The female I was starting to said my account ...
Rejected
Rejected
Wir Wetten Casino - Delaying $1,000 withdrawal beyond advertised cashout time frames
After months in this really good casino. I have finally met a thorn of an experience. I raised withdrawal of 1000USD to my ecopayz wallet through ...
Rejected
zł5,845
Rejected
Parimatch Casino - Waiting for my account to be verified
Hi ,I have exaclly the same problem like on topic:https://www.askgamblers.com/casino-complaints/parimatch-casino-refusing-to-say-how-long-my-account- ...
Rejected
Rejected
NetBet Casino - Withholding 34k payment despite verification and told several times it would be 24 hours only
Short version: Netbet are withholding a life changing sum of money for no reason despite me sending all documents in, and have been told several times ...
Resolved
$5,000
Resolved
Planet 7 Casino - Not paid as promised
My VIP manager told me on the 2nd Oct I was approved for payment on the 1st and I would be paid in 7 to 10 business days. It is now the 13th. But this ...
Resolved
$800
Resolved
Las Vegas USA Casino - No payout for my $800
I requested a payout of 800$, cleared all the security hurdles and was informed that my payout would be "in the next batch processed" that was October ...
Unresolved
$575
Unresolved
Vbet Casino - Refuse to accept withdrawal request due to system glitch
On Aug 5, 2020, I tried to make a withdrawal of $575. However, their system didn’t accept the request, customer service rep said it was due to ...
Resolved
€150
Resolved
Kingdom Casino - Cancelling payments over and over again
I deposited 50€. After playing throught the welcome bonus I now have 150€ in my account.I keep trying to request a withdrawal, it gets cancelled ...
Resolved
$3,344
Resolved
Dreams Casino - Payment still pending after 3 months
On July 17th I placed the $25 deposit with no promotions or coupons plate I won $3,500 for which I immediately placed two separate withdrawal requests ...
Rejected
€5,000
Rejected
22bet Casino - Account locked after big win
Account number: 185249041Hi askgamblers, I am having a big problem with 22bet. They locked my account for verification, when it was already verified, ...
Resolved
Resolved
Raging Bull Casino - Can't unsubscribe from emails
I have been getting an email a day from raging bull casino and I've had nothing to do with them. I've tried to unsubscribe multiple times but always ...
Resolved
$1,452
Resolved
Royal Ace Casino - Approval of withdrawal still pending after 14 days
Royal Ace is still continuing to stall on the withdrawal approval above and beyond their terms and conditions of 7 days. As of 10/1/2020, it will be ...
Resolved
€200
Resolved
Slottica Casino - Declined payment of €200
Well, reading the other complaints and its clear they follow an established pattern. Btw, didnt even come close to using one of their fradulent ...
Resolved
$18,002
Resolved
7 Spins Casino - Confiscated over 18000 AUD in winnings with no bonus active
I went to log in to my account at 7 spins casino to see why my payment was late (they take a week at least to make each payment) on a big win I'd had ...