Resolved
$400
Resolved
Cool Cat Casino - Still waiting for a check
I submitted a withdrawal request that was approved on 11/13 for $100. I received several emails requesting documents, then requesting additional ...
Resolved
$508
Resolved
Cool Cat Casino - Withdrawal and account verification delayed without any valid reason
Hello I am a paying customer with Cool cat casino, I played $30 and won $508. I submitted my authorization form and after going back and forth with ...
Resolved
€6,500
Resolved
Casino Days - Delayed Payments & Verification Process
Dear AskGamblers Team, I signed up for Casino Days on Friday and deposited 500 Euros. I took advantage of the 100% bonus and successfully played it ...
Rejected
Rejected
Casino Sieger - Account still not verified after 3 weeks
Hi! I sent my documents on 11.11.20 and got email "Thank you very much for the provided documents.Kindly be informed that they have been forwarded to ...
Resolved
$150
Resolved
Pokie Place Casino - Refund processed twice but declined and still not received
There was an authorization issue with the bank and deposits and the casino has agreed to refund all 5 deposit transactions in the account. However ...
Resolved
€66
Resolved
Betchaser Casino - Does not process withdrawal request
The most horrible casino experience in my life.First of all, it took me a day to pass verification in this casino. They are just rejecting your ...
Resolved
$1,060
Resolved
Palace of Chance Casino - Delay in released payment
My payment for $1060.00 was approved on 9/24/20, it was released to the service payment provider on 10/23/20 , there terms say it takes 10-15 business ...
Unresolved
€5,369
Unresolved
BetVoyager Casino - Not paying out winnings
BetVoyager casino greatly delays payouts. None of the representatives of the casino respond to my letters!I mainly play roulette. I do not use bonus ...
Resolved
$4,768
Resolved
Planet 7 Casino - Payment Withdrawals
I have two pending withdrawals both in the amount of $2500 the first one was submitted 10/30/2020. I have completed all account verification ...
Resolved
$4,500
Resolved
Silver Oak Casino - Non payments
SINCE AMOUNTWaiting for 4 withdrawals : #9063059 10/23/2020 $1300.00 #9086523 11/02/2020 $2500.00 #9086526 11/02/2020 $500.00 #9106953 11/13/2020 $200 ...
Resolved
€2,200
Resolved
24Bettle Casino - Delaying verification and withholding payment
On Monday 16th November, I requested 2200 which I won to be withdrawn. The day after my withdrawal was rejected due to not meeting the criteria. This ...
Resolved
$1,210
Resolved
Captain Jack casino - Delayed payment and no follow up
Withdrawal of 1210 was originally requested on July 28 and approved on Sept 4, I've been in chat weekly since then and keep being told to be patient, ...
Resolved
€1,150
Resolved
Casino Sieger - Still not verified after 2 weeks
Hello,I have won a amount off 1150 euro on 11-11-20 and i made a cashout on that day and send all the info to verify my account. After a few days i ...
Resolved
$20,000
Resolved
Captain Jack Casino - Slow payment on winnings
Hey There,AG was kind enough to assist the last time I needed help. I'm hoping you can help with resolution again. I have approx $20,000.00 owed to me ...
Resolved
Resolved
Joo Casino - Deposited in euro and told cant withdraw
I have deposited over 1100 euro to joo casino over the past few weeks only to be told today that I wasn’t ever going to be able to withdraw from ...
Resolved
£79
Resolved
PlayOJO Casino - Delaying small withdrawal
The Casino holding back 79 Pounds / I got few emails saying I need to verify my address > done this multiple times . After the last email ( see ...
Unresolved
$9,792
Unresolved
Drake Casino - Winnings seized due to unproven max bet violation
I signed up to Drake Casino on 8th October, to claim their welcome offer (300% to $2000). I successfully completed wagering on the first welcome offer ...
Resolved
£10,000
Resolved
NetBet Casino - Delayed withdrawal funds
Dear Complaints team,Ref account username: dreid91Ref amounts £9200 & £800I am and have been a loyal customer with you for quite some time and have ...
Resolved
£1,420
Resolved
Mr Green UK Casino - Winnings not paid to my casino account
On 18th of November 2020 I was playing Side Bet City live gameshow on Mr Green UK.I bet £10 on 3 cards, £10 on 5 cards & £10 on 7 cards. Bets were ...
Unresolved
$5,000
Unresolved
Mandarin Palace Casino - Account locked after winning
I deposited cash and played without using bonuses or incentives of any kind. I deposited $350 over three months. In November I won $5000. I withdrew ...
Resolved
$365
Resolved
Planet 7 Casino - Two withdrawals pending for a month
I have two withdrawals pending at planet 7 casino. First one for the amount of $294 on October 28th and second one for $277. I have been told over and ...
Resolved
€10,000
Resolved
Spin Madness Casino - Delayed payment since end of October and delayed documents validation
Hi first thanks for helping , I registered on this casino this summer july as I remember , at the beginning all was great I won with my first deposit ...
Unresolved
$100
Unresolved
Malibu Club Casino - Withdrawal delayed without explanation with status confirmed
After validation process was fully completed and withdrawal bank wire details submitted to the appropriate address, my withdrawal status changed to ...
Unresolved
£669
Unresolved
Cop Slots Casino - Funds removed from my account balance without any further explanation
668.89 was removed from my account balance and don’t understand why. On my transaction history it is marked as admin adjustment. No idea why they ...
Resolved
$2,100
Resolved
Royal Ace Casino - No call no withdraw
On August 21st I put in for my first withdrawal with royal Ace. 3 days later I contacted support to find out what the process was in order to receive ...
Resolved
$1,065
Resolved
Planet 7 Casino - No payout since July
Have not received payout since July of 2020 in the amount of 1065.00 sent all required information.Still to no avail have not played anymore at this ...
Resolved
$1,800
Resolved
Planet 7 Casino - Not received the payment in 2 months
HiI made a withdrawal on 18 September for $1800 but still haven't received the payment. Whenever I reach out for support I was told to wait 10 ...
Unresolved
$955
Unresolved
Slots Capital Casino - Online casino delaying payment
I did a cashout in the amount of $954.82 on 11/5 it was completed on 11/10 i had contacted support about a week ago askin if it had been sent i was ...