I signed up @ slotsvillage some months ago and played the 15$freebonus. I cleared all requirements and also support told me i can cashout. My documets and neteller # were also validated!
Last week i requested a withdrawal and asked once again before if all is fine or if they need anything else. i was told by livechat its all good to go. Today i find my account disabled and was told by livechat i should call their security dept. I did immedietly and was told my account would be closed and they cannot give me any expanation or reason!!??
is is more than ridicules and unacceptable behaviour for a so caled online casino. i assume the problem today (monday) is the only day this outfi pays withdrawals and i had one pending. so for now my account is closed and my withdrawal owed. no explanation or information from their side.
i hope you can assist me this issue!
@ all gamblers: BEWARE of slotsvillage.com (winward) it seems they have pretty uncommon business ethics/tactics.
regards from germany