A week ago, my TRADACASINO account was closed without any warning.
I tried to communicate with support, but chat was very short and support agent (Kim) replied, that my account was closed due to multiaccounting for registration free spins.
This is not true and here is some facts about:
1) I do not have any other account than my own;
2) my account have been fully verified (all necessary documents were provided;
3) I have been playing at TradaCasino for more than 2 mounts;
4) Before account closure my account contained +100EUR amount of withdrawable cash;
5) Before account closure, I hit a jackpot (while wagering bonus 10 EUR) reaching a whopping +800 EUR total wager free cash, but wasted on other slots, except 200 eur, which I placed it on withdraw state;
6) I have deposited too many times and reached VIP status at TradaCasino and waste it on some lame registration free spins is just ridiculous;
7) I had faced some deposit/gameplay glitches, about which I always informed support about it;
I tried to contact support to by email, requesting for more details, why my account was closed, but after 2 emails and 5 business days of waiting I still got no respond.
I hope ASKGAMBLERS can help me to knock to Tradacasino to get this situatuon clear.