Royal Ace Casino Complaints - Withdrawal & Other Problems

Royal Ace Casino - Very late payment on jackpot winning

On December 11 of 2018 , after making a deposit i win a jackpot over 37 k on Royal Ace casino, I was very happy, was a great feeling, first time that ...

Royal Ace Casino - Missing Several Payouts Confirmed 3 CS Reps

4 Pay-Outs Missing $456/$755/$702 & $1,6501st Pay out $456 Descriptor Ticket number#59743937 approved & sent 03/26/2020. 2nd Pay out $755 Descriptor ...

Royal Ace Casino - Withdrawal request made on April 4 2020 Still no payment

I put in a withdrawal request on April 2nd for my winnings of $1,100. I was sent an email informing me of all the verification Documents I needed to ...

Royal Ace Casino - Withdrawal refusal RC

Made a withdrawal request in early March for a $1100.00 USD win. Was then asked by the Casino to verify who I was using a company called "Hoo Yu". I ...

Royal Ace Casino - Delayed $18,000 payments, lack of info

Unfortunately, I find myself here...once again. Asking for Tawni's assistance....once again.I have approx $18,000 in approved and/or pending ...

Royal Ace Casino - Withdrawal Delay far beyond terms and conditions

I made a withdrawal request from this casino after submitting all verification documents, submitted withdrawal, and waited 3 days beyond the 7 day ...

Royal Ace Casino - Why does it have to come to this all the time

Royalace owed my over 15,000. They stalled the payment until ask gamblers got involved. That was in december 2019 i did get all my money they now owe ...

Royal Ace Casino -Withdrawal declined

I won $2500 on Feb 14, 2020 and went through the verification process at this casino. They requested drivers license, utility bill and a signed credit ...

Royal Ace Casino - Help me getting paid

I have been trying to get paid from royalacecasino since October of last year. I have been approved then unapproved. They say send documents to one ...

Royal Ace casino - Delayed payment

My withdraw was approved on 1/6/20 for the amount of 100 dollars via check and I still have not received any word on it. I have contacted live chat ...

Royal Ace Casino - Withdrawals since August last year

1 withdrawals from August of 2019 $2500 have been approved but they will not send check, also opened new checking account at another bank just for ...

Royal Ace Casino - Delay after delay after delay

To the point my first withdrawl was 11/10/2019 its now has been almost 8 weeks or as they like to use 35 business days [i took out all holidays]I see ...

Royal Ace Casino - Slow approval and payment

Made a withdraw of $2500 on 8/5/2019 was told everything was ok wire transfer information was for both planet7 and royal ace. I kinda for got about my ...

Royal Ace Casino - Extremely slow payment

I sent in my Bitcoin withdrawal request for Royal Ace Casino with $1091 on 09/01/2019. It was finally approved on 09/19/2019, but I still haven't ...

Royal Ace Casino - Closed account after requesting $9,500 withdrawal

Help, I signed up at royal ace casino and deposited with barkleys USA credit card 70$ got bonus from them and won 12.100$ I played my bonus till 9.500 ...

Royal Ace Casino - No payments since jackpot win, no email response

Hello,I have tried numerous times to contact Royal Ace Casino through emails and phone and received no response. Just their generic email with a ...

Royal Ace Casino - Extremely slow payment

I sent in my Bitcoin withdrawal request for $1085 on 6/12/19. It was finally approved on 7/4/19, but I still haven't received anything. I have been ...

Royal Ace Casino - Long overdue withdrawal request

I had multiple withdraws pending for some time at this casino and most have been approved except for one. Now I say approved but not necessarily paid ...

Royal Ace Casino - Withdraw requests submitted 3/4/2019 still pending

Hello,March 4th, 2019 I won a jackpot for $23,000.00 I immediately submitted 8+ withdraw requests. I had some difficulties at first with providing my ...

Royal Ace Casino - Getting the run around on a $1,200 payment

After a couple of loses I was lucky enough to rack up $1200. I requested pay out- sent in all identification confirmation in the exact format and to ...

Royal Ace Casino - Still waiting for $180 payment since March 2019

On March 4th I requested a withdrawal of $180Royal Ace asked me to fill out paperwork. So I did...then they asked for more information..which I ...

Royal Ace Casino - Still no payment since March 2019

On March 4, 2019, I requested a check of $180 from Royal Ace Casino. I submitted forms with credit card information. I received an email stating that ...

Royal Ace Casino - Delayed check payment

My withdrawal of 417.00 was submitted on 05/05/2019 and approved on 05/16/2019. After 5 chats there is still no check. My user name is mamavegas20, < ...

Royal Ace Casino - Delayed $1,600 Payment

Submitted a withdrawal on 5/9/2019 for $2000 ($1600 after bonus removed), completed verification on 5/15/2019, and withdrawal was approved on 5/17/ ...