Royal Ace Casino Complaints - Withdrawal & Other Problems

Royal Ace Casino - Verification and Payment delays

I requested a withdrawal for $2,000 on 7/5/20. Received an email that my request has been received by Royal Ace. I’ve completed the identity ...

Royal Ace Casino - Check payment fraud

Hi i won 15,000 at royal ace casino so i wanted to withdraw my money i had to send them all my information my bank information so i could get the ...

Royal Ace Casino - Still no payments after 40+ days

Dear Ask Gamblers, Your support team said that I can resubmit this unresolved complaint. Thanks! ...

Royal Ace Casino - Delayed Payment

I have went through the grueling verification process received an email from [email protected] stating my identity had been verified, so ...

Royal Ace Casino - Constant cashout delays make, so frustrating

well this is the 3rd. time I am hoping you folks will get involved....I won over 16,500. the first withdrawl was in april. for $2500.00. since then 2 ...

Royal Ace Casino - Very late payment on jackpot winning

On December 11 of 2018 , after making a deposit i win a jackpot over 37 k on Royal Ace casino, I was very happy, was a great feeling, first time that ...

Royal Ace Casino - Missing Several Payouts Confirmed 3 CS Reps

4 Pay-Outs Missing $456/$755/$702 & $1,6501st Pay out $456 Descriptor Ticket number#59743937 approved & sent 03/26/2020. 2nd Pay out $755 Descriptor ...

Royal Ace Casino - Withdrawal request made on April 4 2020 Still no payment

I put in a withdrawal request on April 2nd for my winnings of $1,100. I was sent an email informing me of all the verification Documents I needed to ...

Royal Ace Casino - Withdrawal refusal RC

Made a withdrawal request in early March for a $1100.00 USD win. Was then asked by the Casino to verify who I was using a company called "Hoo Yu". I ...

Royal Ace Casino - Delayed $18,000 payments, lack of info

Unfortunately, I find myself here...once again. Asking for Tawni's assistance....once again.I have approx $18,000 in approved and/or pending ...

Royal Ace Casino - Withdrawal Delay far beyond terms and conditions

I made a withdrawal request from this casino after submitting all verification documents, submitted withdrawal, and waited 3 days beyond the 7 day ...

Royal Ace Casino - Why does it have to come to this all the time

Royalace owed my over 15,000. They stalled the payment until ask gamblers got involved. That was in december 2019 i did get all my money they now owe ...

Royal Ace Casino -Withdrawal declined

I won $2500 on Feb 14, 2020 and went through the verification process at this casino. They requested drivers license, utility bill and a signed credit ...

Royal Ace Casino - Help me getting paid

I have been trying to get paid from royalacecasino since October of last year. I have been approved then unapproved. They say send documents to one ...

Royal Ace casino - Delayed payment

My withdraw was approved on 1/6/20 for the amount of 100 dollars via check and I still have not received any word on it. I have contacted live chat ...

Royal Ace Casino - Withdrawals since August last year

1 withdrawals from August of 2019 $2500 have been approved but they will not send check, also opened new checking account at another bank just for ...

Royal Ace Casino - Delay after delay after delay

To the point my first withdrawl was 11/10/2019 its now has been almost 8 weeks or as they like to use 35 business days [i took out all holidays]I see ...

Royal Ace Casino - Slow approval and payment

Made a withdraw of $2500 on 8/5/2019 was told everything was ok wire transfer information was for both planet7 and royal ace. I kinda for got about my ...

Royal Ace Casino - Extremely slow payment

I sent in my Bitcoin withdrawal request for Royal Ace Casino with $1091 on 09/01/2019. It was finally approved on 09/19/2019, but I still haven't ...

Royal Ace Casino - Closed account after requesting $9,500 withdrawal

Help, I signed up at royal ace casino and deposited with barkleys USA credit card 70$ got bonus from them and won 12.100$ I played my bonus till 9.500 ...

Royal Ace Casino - No payments since jackpot win, no email response

Hello,I have tried numerous times to contact Royal Ace Casino through emails and phone and received no response. Just their generic email with a ...

Royal Ace Casino - Extremely slow payment

I sent in my Bitcoin withdrawal request for $1085 on 6/12/19. It was finally approved on 7/4/19, but I still haven't received anything. I have been ...

Royal Ace Casino - Long overdue withdrawal request

I had multiple withdraws pending for some time at this casino and most have been approved except for one. Now I say approved but not necessarily paid ...

Royal Ace Casino - Withdraw requests submitted 3/4/2019 still pending

Hello,March 4th, 2019 I won a jackpot for $23,000.00 I immediately submitted 8+ withdraw requests. I had some difficulties at first with providing my ...