Royal Ace Casino Complaints - Withdrawal & Other Problems

Royal Ace Casino - Delay in withdrawal approval, again

Hello AskGamblers Team and TawniI need you assistance in getting my winnings paid. I requested a withdrawal via wire transfer in the amount of $2500 ...

Royal Ace Casino - No call no withdraw

On August 21st I put in for my first withdrawal with royal Ace. 3 days later I contacted support to find out what the process was in order to receive ...

Royal Ace Casino - Still waiting for a withdrawal made in August

I am still waiting for my withdrawal of $2000 to be processed. I made the request back in August and have submitted all the required forms. At first, ...

Royal Ace Casino - Almost two months and still no payment

After winning 4.750.00 in end of sept. Provided all docs. To withdraw.they said was approved be two weeks. Then in two weeks said needed more ...

Royal Ace Casino - Not able to contact casino or get back into account

I have been locked out my account for about 4 months now sending multiple emails about my account with no response. My account has over $10 in my ...

Royal Ace Casino - Not giving my money I am entitled to

I played a free code on 10/19/2020After I played through the requirements i wanted to cash out at 420 us dollars.I was told to provide some ...

Royal Ace Casino - Takes forever to payout

This casino takes forever to payout. I'm in the USA, used bonus spins, played through requirements and won $360, it's been over a week and haven't ...

Royal Ace Casino - Giving me the runaround with my withdrawal of $1,400

I requested two separate withdrawals totaling $1,400 and submitted all information that was requested. On September 23rd I received an email from the ...

Royal Ace Casino - Delay in payment of $2,500

HelloI'm requesting assistance in getting my winnings paid. I requested a wire transfer on 20 September of $2500, which was declined on 29 September ...

Royal Ace Casino - Delayed payments

Delayed Payment After numerous paperwork submissions and excuse after excuse after excuse (please see attached) I have not been able to receive any ...

Royal Ace Casino - Approval of withdrawal still pending after 14 days

Royal Ace is still continuing to stall on the withdrawal approval above and beyond their terms and conditions of 7 days. As of 10/1/2020, it will be ...

Royal Ace Casino - Still trying to withdraw money after well over a month

I’m still trying to withdraw money from royal ace casino for over a month now. Aug 5th is when I started. They said they didn’t get all my ...

Royal Ace Casino - Excessive wait for $990 payout

I requested a payout on 8/18/2020 and it hasn't been paid yet. After talking to customer service on three different occasions I was told it would be ...

Royal Ace Casino - Different stories about my delayed $2,500 withdrawal

Hello I was approved for verification documents in the beginning of August. Shortly after that I was told throughout the month that I should be ...

Royal Ace Casino - will not pay my winnings

I won and requested on July 15 2020. I was ask to verify identity as well as bank information which I did by email because it was a wire transfer ...

Royal Ace Casino - I'm not getting my withdraw

I have been playing at Royal Ace for a week as I really new to this. I was hoping that I would not have any difficulty with my withdrawal in Oregon so ...

Royal Ace Casino - No Response Regarding Withdrawal Status

Hello,I have been playing at Royal Ace for years. I was hoping that I would not have any difficulty with my withdrawal. I requested a withdrawal of my ...

Royal Ace Casino - Still haven't received my withdrawals

Been waiting on withdraws from Royal ace for over the time period they have said. Requested the withdraw 7/15/2020. I haven't received a dime! I was ...

Royal Ace Casino - Delayed Payments

For the past several months beginning with May 2020, Royal Ace has been stringing me along without paying me in their written rules of 4-5 business ...

Royal Ace Casino - Verification and Payment delays

I requested a withdrawal for $2,000 on 7/5/20. Received an email that my request has been received by Royal Ace. I’ve completed the identity ...

Royal Ace Casino - Check payment fraud

Hi i won 15,000 at royal ace casino so i wanted to withdraw my money i had to send them all my information my bank information so i could get the ...

Royal Ace Casino - Still no payments after 40+ days

Dear Ask Gamblers, Your support team said that I can resubmit this unresolved complaint. Thanks! ...

Royal Ace Casino - Delayed Payment

I have went through the grueling verification process received an email from [email protected] stating my identity had been verified, so ...

Royal Ace Casino - Constant cashout delays make, so frustrating

well this is the 3rd. time I am hoping you folks will get involved....I won over 16,500. the first withdrawl was in april. for $2500.00. since then 2 ...