Royal Ace Casino Complaints - Withdrawal & Other Problems

Royal Ace Casino - Delayed Payments Totaling $13,169

Dear Ask Gamblers,I greatly need assistance in collecting my casino winnings from Royal Ace totaling $13,169. I’ve contacted them multiple times via ...

Royal Ace Casino - $180 check not received

Monarch 4. 2019, I requested a check of $180 from Royal Ace Casino. I submitted my form with credit cards etc. I received an email saying I needed ...

Royal Ace Casino - Delayed payment since 4/8

I had a payment that was sent to processing on 4/8 for 985 dollars. I still have not received payment and everytime I follow up I'm being told to be ...

Royal Ace Casino - Runaround with withdrawal

I recently won $8500 which has to be 4 separate withdrawals. My problem being they say they no longer issue checks .My bank will not accept a ...

Royal Ace Casino - Withdrawal $2,500 still unpaid, no response from the casino

I requested a withdrawal on 2-24-19. I submitted The required documents and the money has been put back into my account. I've emailed several times ...

Royal Ace Casino - Not Sending Out Checks Anymore, waiting for 5 months

Having major issues with RoyalAce and them no longer sending me the checks that I have been waiting on, some of which were submitted in NOVEMBER of ...

Royal Ace Casino - Have not receive withdrawal 15 days still counting

Started the withdrawal process on 2/4/2019. To be fair 15 days and still counting include verification process. I withdrawal $425 - bonus = ...

Royal Ace Casino - Withdrawals exceeding time frame

My first withdrawal was received over a week ago but I cannot get my next 4 withdrawals totally $3,782 to go out of pending even though they have been ...

Royal Ace Casino - Delayed $30,000 payments

Hello I just want to start of by saying I’ve been a long time player with royal ace they have been good to me on the phone and on chat this is the ...

Royal Ace Casino - Payments delayed for months

I'm owed over $8,000 by royal ace dating back to 8/10/!8. They don't show anything pending in the withdrawal section and I can't log into my account ...

Royal Ace Casino - Will not pay nor explain why

Royal Ace will not pay me. I provided all my wire transfer info and they refuse to do it. I do not understand this. The other casinos I play at have ...

Royal Ace Casino - Delayed Payments Totaling $2.265

I requested 6 withdrawals. 11-21-18 $625 -bonus = $350. 11-22-18 $894-bonus = $520. 11-28-18 $550 -bonus=$400. 12-01-18 $615-bonus=$240. 12-02-18 $826 ...

Royal Ace Casino - All I want is to be paid accordingly

Originally filed request on $950 win. Changed amount to $800. All documents were sent and Hooyu ID confirmation completed. I've inquired several times ...

Royal Ace Casino - Two months afterwards, payment still pending

Well I love this casino it has great bonuses etc, I've been waiting for a while for my bank wire transfer to come through I still have not received ...

Royal Ace Casino - Payment never received

I won on a slot with Royal Ace casino in October of 2018. I followed the withdraw process & then Royal Ace sent me the paperwork to file to receive my ...

Royal Ace Casino - Prolonged withdrawal

I won 4500 on October 27 with my own money, no bonuses used. The first time I requested. Withdrawl, about a week later my pending withdrawl were put ...

Royal Ace Casino - Delayed withdrawal payment of $1000

Hello,I requested my $1000 withdrawal on 11/1. Then it appeared that the withdrawal cancelled a couple weeks later (possibly i hit the wrong button on ...

Royal Ace Casino - Getting paid is more like ''Duck Duck Goose'' game

I won a large amount of money in august of this year,I have been promised to recieve my winnings in 2500.00 instalments,that I would recieve them once ...

Royal Ace Casino - $900 Bitcoin Withdrawal Taking Forever

First off, they have the wrong countries that they allow on their website on AskGamblers. After submitting my last complaint, which was like 10 days ...

Royal Ace Casino - Continued delaying of withdrawal

I won a good amount on Royal Ace Casino over two months ago. For the first two weeks Royal Ace casino kept asking for more and more verification. I ...

Royal Ace Casino - 3 months and still waiting for my payment

So this is my first time dealing with this casino and recently found out there is a lot of problems with getting paid what is owed to you.....I made a ...

Royal Ace Casino - Payments approved in April 2017, but not sent yet

Hello,I had three payment approved from April of 2017 to June of 2017 that have not been sent yet. What is very frustrating is that I can't login and ...

Royal Ace Casino - Account locked without reason after requesting winnings

On 10/17/18 I made a $30 deposit and got a promo of I believe 300% won $1100+ made withdrawal of 1100 and sent in all docs, the following morning I ...

Royal Ace Casino - The worst customer service or more like no service at all

So I’ve been so frustrated trying to get in contact with you guys about my 100$ which is not a large amount. I have been waiting a whole two weeks ...