Royal Ace Casino Complaints - Withdrawal & Other Problems

Royal Ace Casino - Waiting 6 months for my payments and still not paid

Hello, On August 11 2022 I was fortunate to win at Royal Ace Casino. I made 2 withdrawal requests(pics attached) on that same day.One request was for ...

Royal Ace Casino - I have been waiting since December 27th

I started my withdrawal on December 9 December 27 it was finally approved. It still not in my account, and for about a week or so the live chat button ...

Royal Ace Casino - Can not get verified

I have been trying to get verified for over 2 weeks and have not been able to. I have sent several emails, tried the chat but doesn’t work, have ...

Royal Ace Casino - Did withdrawal request for a check

Did a withdrawal request November 7, 2022. They kept saying I didn't have everything verified even tho I submitted everything at least 3 times. Then ...

Royal Ace Casino - 3 times not the charm

After several attempts and denials to cash out a bonus with all playthrough requirements met I was approved on 10-3-22,as I had to go thru the ...

Royal Ace Casino - Unpaid for 21 months, patience gone

Hello again Tawni,I would appreciate your help again. I have been owed for almost 2 years. I requested payouts for 2500 and 1811 in January of 2021. ...

Royal Ace Casino - Bitcoin Payment Delayed since October

Originally processed my withdrawal on 9/30 and it was approved on 10/18. They claim 7-10 business days for payment but it’s been 13 and they keep ...

Royal Ace Casino - Still haven't received my withdrawal

Requested my withdrawal of $1000 (which is actually $725 now, they took $275 even after playing through the 40x sign up bonus). It's been over a month ...

Royal Ace Casino - Very frustrated with customer support for over two weeks

I deposited money without any bonus. My account shows fully verified yet I have been waiting almost a month for my withdrawal. It still shows as ...

Royal Ace Casino - Been verified, but still not approved

Cashed out on August 29 and September 1 and been checking for approval, but still not approved. Got a hold of chat and was told I need a bank ...

Royal Ace Casino - Delayed payment for over a month

Hal Submitted a withdrawal request on the 17th of July in the amount of 389.80. It has been more than a month and still hasn’t even been looked at. ...

Royal Ace Casino - Waiting on verification and payout since July 15th

I sent my info in to be verified 7/15/22 and live chat is the only communication you can have with 5he casino. I ask the csr why I haven't been ...

Royal Ace Casino - Payment is being delayed again

I am filing a complaint today against Royal Ace Casino for delay of payment. Back on June 4th I noticed that Royal Ace casino offered immediate coin ...

Royal Ace Casino - Declining withdraw, waiting almost a year

Yes my name is < full name removed > and I have a complaint to get help with please. First off Royal Ace Casino has been sending me threw every loop ...

Royal Ace Casino - Withdrawal for $5000 not received

A few months ago I made two withdrawal requests for $2500. I complied with all documentation requests and requirements from Royal Ace casino. My ...

Royal Ace Casino - Delayed payment of $1,100

I submitted a withdrawal request on the 9 of March in the amount of $1100. My request hasn’t even been looked at unfortunately and talking to the ...

Royal Ace Casino - Waiting for my payment

Hello, I have a payout request for $950 from 2/21/22. Today, the 10th day when I asked about it I was told it takes 13 business days. This is new to ...

Royal Ace Casino - is not paying me and mishandling my account

Royal Ace Casino owes me $9,691.50 in approved withdrawals I have not received. Have chatted with customer service many times. They say they are " ...

Royal Ace Casino - Withdrawal from 11/19/2021 not paid

I have 6 pending withdrawals starting from 11/19/2021 to 12/25.2021. The terms and conditions state that the withdrawal will be reviewed and approved ...

Royal Ace Casino - Won jackpot and my account is blocked

Hello my name is Christopher < last name removed >Last night I decided to play online casino Royal Ace. I made a deposit of $100. About an hour or so ...

Royal Ace Casino - Delayed Withdrawal on Royal Ace

I have had a $2500 withdrawal pending since November 27, 2021. They have thrown every roadblock in the book at me. All my documents are current. I ...

Royal Ace Casino - Delay in Payment

I put in a withdrawal request for $2001.73 on 1/3/2022 at 11:03 PM. My payment method is Bitcoin and I received an email stating " Your Bitcoin crypto ...

Royal Ace Casino - Waiting on 1000 withdrawal since January 7th 2022

Did a withdrawal for $1000 on January 7th 2022. I Have spoken with them several times and had it escalated. This is not my first withdrawal from royal ...

Royal Ace Casino - Delay in payment Royal Ace

Hello, played at royal Ace and loved the experience. I ended up winning money after being verified and was able to withdraw it via coindraw on their ...