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Royal Ace Casino

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Average Complaint Response Time: 2 days
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Average Complaint Response Time: 2 days

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Royal Ace Casino Review

General info & Latest Promos
Website http://www.royalacecasino.eu
Established 2009
Owner Emoney Processing Ltd.
Casino Promotion Royal Ace Casino: 200% BlackJack Match Deposit Bonus

Not recommended Casino

This Casino is marketed by Crystal Palace Group who are know for slow withdrawals and impossible wagering requirements. It is also linked with the notorious rouge Virtual Casino Group who are known for slow payments and have been reported of voiding player winnings.


Casino details
More Casino Details More details
  • Website

  • Software

  • Deposit Methods

    American Express, Bank Wire Transfer, MasterCard, Neteller, Person to Person, Visa, Skrill
  • Withdrawal Methods

    ACH, Bank Wire Transfer, Cheque, Neteller
  • Withdrawal Times

    EWallets: 10-14 days

    Bank Transfers: 10-14 days

    Cheques: 28-42 days

    Pending Time: 7-10 days

  • Withdrawal Limit

    USD 2,500 per week
  • Affiliate Program

    Ace Revenue
  • Restricted Countries

    • Afghanistan
    • Albania
    • Algeria
    • Argentina
    • Armenia
    • Asia
    • Australia [1]
      • New South Wales
    • Azerbaijan
    • Bangladesh
    • Belarus
    • Bosnia and Herzegovina
    • Bulgaria
    • Burundi
    • Cambodia
    • Canada
    • Chad
    • China
    • Costa Rica
    • Croatia
    • Czech Republic
    • Denmark
    • Egypt
    • Estonia
    • Finland
    • French Guiana
    • Georgia
    • Hungary
    • Iceland
    • India
    • Indonesia
    • Iran
    • Iraq
    • Italy
    • Jordan
    • Kazakhstan
    • Kuwait
    • Latvia
    • Lebanon
    • Libya
    • Lithuania
    • Macedonia
    • Malaysia
    • Moldova
    • Montenegro
    • Morocco
    • Namibia
    • Nauru
    • Nepal
    • Netherlands
    • Nigeria
    • Pakistan
    • Peru
    • Philippines
    • Poland
    • Puerto Rico
    • Qatar
    • Romania
    • Sierra Leone
    • Slovakia
    • Somalia
    • South Korea
    • Spain
    • Sri Lanka
    • Sudan
    • Suriname
    • Sweden
    • Switzerland
    • Syria
    • Taiwan
    • Tanzania
    • Thailand
    • Tunisia
    • Turkey
    • Turkmenistan
    • Turks and Caicos Islands
    • Uganda
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Uzbekistan
    • Vanuatu
    • Vietnam
  • Casino Type

    Download, Instant Play, Mobile
  • Manual Flushing

  • Currencies

    US dollars
  • Languages

  • Licences

    Costa Rica
  • Company

    Emoney Processing Ltd.
  • Established

  • Live Chat

  • Contact

    General Support Email: [email protected]

    Deposit Email: [email protected]

    Payout Email: [email protected]

    Technical Email: [email protected]

    Marketing Email: [email protected]

    USA/Canada Telephone: 1-888-288-2944

    International Telephone: 1-888-288-2944

    Fax Telephone: 1-866-725-1124

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Royal Ace Casino Reviews by Players


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blazingenmity 1 review
Reviewed on June 23, 2021


Strong Bonuses? It’s the best of the worst? (From what I read, between the sister companies like Coolcat and Slots of Vegas etc). They apparently at the very least pay.. (eventually). They also however cheat, delete your Username into numbers, and ..


My experience is I won $3300 (or 2300$ not positive because I chose to suppress such trauma)., dumbly continued playing. Weirdest part was then deleting my actual username (so I can’t access game data i’m guessing?) All that is on me…what’s NOT on me however is…

1) Rigged machines, 2300$ not a single 777? not a single bonus round? They do it sneaky, auto spin is 3x but pays at 1x. They slow down your reels or skip over bonuses. I purposefully played on because it was “due” only to have it skip over time and again after slowing down. I figured the jackpot would make up for the loses..HAH!

2) The Cashback promo of 15-25%. I believe it was 25% based off the weekly special (Thursday) but I know it was at least 15% of the bonus I played with. Anyways, customer support did nothing but offer me a 25$ chip..not kidding.

3) After not getting anything but w 25$ chip I had an account manager reach out..i’m guessing he saw I spend like 2k plus 10k considering all my winnings. He offered me VIP and to look into the issues but I have yet to hear back..again, I also imagine it was less then coming around and owning that they played me, and instead to confirm my info so I can’t do w chargeback. But that’s just a theory..
lidiaa71109 1 review
Reviewed on February 14, 2019


Nothing is positive about this whole site. I'm not gonna be the guy to say it's rigged but these people try their hardest so you don't make a withdrawal


After reading reviews I'm glad that I'm not alone. At first it was a "go" for my wire transfer of $400. I wasn't hearing anything from them so asked one of their "top notch" customer service reps. I was then informed that they couldn't do the wire transfer. It was well played on their part cause after I cancelled withdrawal I played through my winnings. Them Slotocash, Raging Bull, Ruby Slots are all part of the same entity so don't go near them!!!!
Sinner1313 1 review
United States
Reviewed on November 28, 2017


I have chosen not to make anymore deposits until I was actually paid for a minimal $100 withdraw that I put in for about 4 or 5 months ago. Finally received it today with directions to deposit it only. So I deposited it into my checking account. Just got off the phone with the bank. They will charge me $30 to process the Canadian check. Informed that the Canadian bank will most likely have a fee as well. If there happens to be anything left over I should see it in 6-8 weeks. Won't be playing there ever again.

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