Royal Ace Casino Complaints - Withdrawal & Other Problems

Royal Ace Casino - Checking account marked restricted for withdrawal

I submitted a withdrawal for $1,100 and sent all required documents, which included a bank statement. They are telling me they can’t send to this ...

Royal Ace Casino - Royale Ace Delayed Payment and no help response

I have fully verified myself to the Royale Ace email and through chat logs. I have sent all my required documents as said by the emailing team. I won ...

Royal Ace Casino - Regarding a $2500 withdrawal I requested on January 27, 2025

July 7, 2025Dear Sir or Madam,I wish to file a complaint against Royal Ace Casino regarding a $2500 withdrawal I requested on January 27, 2025.Indeed ...

Royal Ace Casino - Unpaid winnings and lack of communication

To: AskGamblers.com Complaint ServiceFrom: ewiuff Date: May 23, 2025Subject: Formal Complaint Against Royal Ace Casino - Unpaid ...

Royal Ace Casino - Been given the runaround for nearly 2 months and still no payout

I have been playing at Royal Ace Casino and, needless to say that I have lost quite a bit of money there. They have me on some type of vip tier, which ...

Royal Ace Casino - Failure to payout winnings per terms and conditions

On 01/08/25 I asked for a withdrawal. After going back and forth about whether the bank statement issued by my bank was acceptable or not, I received ...

Royal Ace Casino - Extremely long withdrawal pending

Has been 8 days still pending Bitcoin withdrawal, no assistant from a real human being on chat to assist just seems like preset responses with no ...

Royal Ace Casino - Time frames not being followed

I have followed all the steps and my withdrawal has been approved I was told 7 to 10 days and I would have funds it's now the 10th day and it says it' ...

Royal Ace Casino - Delayed withdrawal from DEC 2024 for 1000

I submitted a request for a withdrawal for my winnings of $1000 on 12/09/24. I immediately sent in all required documents on more than 3 occasions ...

Royal Ace Casino - Delayed Payment Royal Ace

Case#154296291My withdrawal request for 1000.00 was approved on 9/18/24. I have reached out to the casino support in October, December and this month ...

Royal Ace Casino - Revoked access after saying I would receive my winnings

After receiving an email stating that my withdrawal request has been approved and processed my account was later deactivated and I have yet to receive ...

Royal Ace Casino - Bitcoin withdrawal denied 7k USD

Just today I checked my account at a few various Bitcoin withdrawals that equaled a total of $7,006 which were denied. In my withdrawal balance was ...

Royal Ace Casino - Royal ace been waiting on 3150 since Oct 11th

I won 3150$ at royal ace on Oct 11th. Took the bonus pumpkin200 and deposited 50$ in crypto. I made playthrough and requested 2 withdrawals for 2500 ...

Royal Ace Casino - Winnings from free spins never received and no response from support

I completed free spins and got up to the max cashout of $50 which I requested a bitcoin withdrawal for on Sept. 10, 2024. They asked me to make a min ...

Royal Ace Casino - Over 20 days with no response and no payout

I have tried emailing them multiple times, no response. It has been well over 20 days since the withdrawal was requested.I'm trying to withdraw $90, ...

Royal Ace Casino - 1000 USD never coming since August

Back on August 2, 2024, I requested a withdrawal of $1,000. The option was bank wire. I was told to send in my driver's license, debit card, and ...

Royal Ace Casino - No payment 3 months

I won three months ago. It took them a month and a half to even put in for a request to the payment center and now it’s been another 15 days and I ...

Royal Ace Casino - Payment request submitted over a month ago

Requested a withdrawal on 6/15/24 of $400 and it still has not been paid out. I sent two emails to the support team and have received no response to ...

Royal Ace Casino - Continuously Delaying Withdrawal from beginning of July

I requested a 2 separate withdrawals on 7/3 $2500 and $1144. I waited the required approval period before contacting customer service and was informed ...

Royal Ace Casino - Casino wont answer my emails

I'm waiting for a 1000 dollar withdrawal and I can't reach them at all... I've tried emailing them at least 3 times, and by this point, I should have ...

Royal Ace Casino - Still no payment

Cashed out 4-26-24 200 dollars in a check, still no check they will not answer emails and live chat never works. I have sent 3 emails asking about my ...

Royal Ace Casino - Delayed payment from May

Hi everyone, I tried to post this earlier but it doesn’t seem like it went thru. I used a bonus, removed the non cash able amount, made $5000, split ...

Royal Ace Casino - Refused payment from bonus

I reciieved a cash back bonus In the amount of $73. I met all playthrough requirement and proceeded to request a check withdrawal In the amount of $ ...

Royal Ace Casino - Withdrawal processing times of 100$

Got a bonus from royal ace casino, tried to withdraw at first below the withdrawal threshold, my withdrawal was reviewed and denied within 2 hours. ...