Royal Ace Casino Complaints - Withdrawal & Other Problems

Royal Ace Casino - $1800 winnings still not paid

Was won using a no playthrough/rule bonus.Tried to talk to customer support chat a couple of time but keep getting there generic response to my ...

Royal Ace Casino - Waiting for withdrawal 2 months and still nothing

I have been waiting for 2 months on my $2500.00 withdrawal. Every time I check back with them Im being told to check back in 3-5 days. I try to be as ...

Royal Ace Casino - Delayed payments since May 2021

I have two withdrawals dating from 5/28 for the amount of $1,003.23 and 6/3 for $1,242.07 that are still pending. I have made multiple attempts ...

Royal Ace Casino - Excessive wait for 500 payout

I've been waiting on a payout for $500 every since July 11th. I'm a long time customer and feel that by now I shouldn't be having to wait almost two ...

Royal Ace Casino - Waiting for my payment of $1108.68

This “journey” to get a payout from Royal Ace Casino began on June 17. I sent a request for $1108.68. I submitted all of the needed information. ...

Royal Ace Casino - Payment over two months old

I have a withdrawal that was submitted on 06/03/2021 and it is now 08/14/2021 and I have still not received it. I have had numerous online chats and ...

Royal Ace Casino - Delayed payout since June 2021

I submitted a withdrawal request on June 18th. They keep saying they're waiting on my bank details but everyone I speak to in the chat bot section ...

Royal Ace Casino - Delayed payments at Royal Ace Casinos

I have 8 pending withdrawals from the 27th of June to the 4th of August in the total amount of 3100.74. I like this casino and would love to play more ...

Royal Ace Casino - Delay in Withdrawals for 30 days

On 6/16/2021 I made 3 different bank wire withdrawal requests. 1. $2500. 2. $2500. 3. $1451.15. All Info Verified.After being told a specific amount ...

Royal Ace Casino - Different representatives no results

Royal Ace Casino claims my payment was approved on7/7/21. And it was sent to their payment provider on7/14/21. Today is 8/5/21 and I haven't received ...

Royal Ace Casino - Payment delay past the usual amount of time

I requested a withdrawal of $250 USD, and after several emails to and from support providing the needed bank and personal information, the withdrawal ...

Royal Ace Casino - Delayed payment

I played at Royal ace slots in may. I won a max payout of $12500 on the cash bandits 3 game. I made sure from chat that all conditions of my coupon ...

Royal Ace Casino - Requested $2300, but still not paid

I won $2300 and requested payout on May 15, 2021.My request has not been approved. I submitted all requested documentation and received email ...

Royal Ace Casino - Payment still not approved after more than 4 months

I submitted a withdrawal request on March 11 2021. After a month I contacted Royal Ace and asked for status. I was told they are busy and to have ...

Royal Ace Casino - Cant log in any longer, withdrawals are pending

I have been trying to get my first withdrawl from Royal Ace Casino since May, 2021. There is always an excuse or reason why it was not paid out. I ...

Royal Ace Casino - Help with withdrawals

I requested 2 withdrawals totalling $5000 in the middle of May. On the 5th of June the money got returned to my casino account without any information ...

Royal Ace Casino - Overdue payment on withdrawals of $2200

I am submitting my complaint against Royal Ace Casino for over due payment on my withdrawal. I submitted a withdrawal for $1200.00 and $1000.00 and ...

Royal Ace Casino - Delayed multiple withdrawals

To whom it may concern:I requested a wire transfer withdrawal from Royal Ace Casino for $2,112.61 (#3437466) on May 2, 2021. After subtracting the ...

Royal Ace Casino - Delay in payments

On 03/27/2021 I submitted 8 withdraw requests for $2,500.00 each (total of $20,000) Sometime between April 25th and April 27 my first withdraw was ...

Royal Ace Casino - Pending payout not moving forward

I put in a request for withdraw in the amount of $2187.38 on April 8th of 2021 after winning a nice payout on a round of free spins playing gold beard ...

Royal Ace Casino - My payout request has been approved and still not processed

Hi, my payout request has been approved and not being processed, it’s more than 2 months since I requested. All the payout is delay really bad. The ...

Royal Ace Casino - Ignoring my emails and zero communication

I used the free spins coupon I received by email from the casino and won 100eur meeting all wagering requirements. During wagering, I sent an ...

Royal Ace Casino - No Payment and No Response

Hello Tawni,You’ve help me previously in getting my withdrawal. I requested my withdrawal on 4/8/21 in the amount of $2500. I received a ...

Royal Ace Casino - Haven't received my withdrawal yet

I initiated withdrawal 4/6. After many live chats abunch of bs after the 10days they tell me wait 3 more, now after the 3 days they tell me they ...