Royal Ace Casino Complaints - Withdrawal & Other Problems

Royal Ace Casino - Took my deposit, my $15,000 winnings, and closed my account with no reason given

I signed up for casino on 10/3/2018. I deposited $250 with a bonus of 300% for a total of $1,000 with a 10X play through. I played a variety of ...

Royal Ace Casino - Round around for $1,725 payment

I vowed I would never play at this casino again (longtime VIP) but gave them one more chance. Played their JACKPOTHUNTERVIP coupon on 8/12/18 and won ...

Royal Ace Casino - Lied multiple times and still not received my funds

Have been lied to multiple times and just flat out fed up requested on the end was approved on the 12th of September. Was told it was mailed in the ...

Royal Ace Casino - Delaying withdrawal approval and payment

Hello on 8/30/18 I submitted 2 wire transfers withdrawals for #2100 and $675 with all the necessary documents and bank information. My withdrawals ...

Royal Ace Casino - Cannot receive withdrawal of any type, still owes me $98,000

I won and have attempted to withdraw $98,000 dollars from Royal Ace Casino for over a month now. I've submitted all requested documents and have veen ...

Royal Ace Casino - Delayed withdrawal for $2050

I requested a withdrawal on 8/1/2018 and was told that it would be reviewed for approval within 3-5 business days. In the meantime, all of my ...

Royal Ace Casino - Waited nearly 4 weeks for my withdrawals

I submitted 2 requests for withdrawals, all in total $4317 and still not paid. First request of $2317 was approved on 19th july and second 26th july ...

Royal Ace Casino - Still waiting for funds

I had requested a withdrawal from the casino on the 8th of July. My reference number is 1804061 and I had sent in all of the required documents. It ...

Royal Ace Casino - Delayed payment, paperwork sent numerous times for withdrawal

My payment has been pending for two weeks, before that it was pending many weeks and cancelled because they never received my withdrawal paperwork. I ...

Royal Ace Casino - Withdrawals of $1,052 approved. but not paid

I was approved for a wire transfer withdrawal on 6/27/18 but never received my money, they dont answer emails or phone calls, when I go to chat I get ...

Royal Ace Casino - Unjustified account closure & balance confiscation

Hi, I redeemed a coupon and deposited $30.00 USD, played for about an hour. Then I got off to send in my ID for when I wanted to withdraw my winnings ...

Royal Ace Casino - Prolonged withdrawal

I have been waiting a long time for my withdrawal. At first, it was my fault as I didn't notice I had to send forms in. Originally an agent told me to ...

Royal Ace Casino - Excessive delay in collection of winnings

Approx 18 months ago I joined Royal Ace casino,and was lucky to have a win of approximately $1000.00 dollars (aus dollars),I did not use any bonuses ...

Royal Ace Casino - Waiting 8 months for $4112.14

After submitting the requested documentation numerous times and waiting several months I advised them of my plans to reach out to an attorney if not ...

Royal Ace Casino - Cancelled my withdrawal and delayed payment

Hello, my name is Tahna Lee, I submitted a simple $100 Bitcoin withdrawal in early April and it remained in the pending status for about two weeks. On ...

Royal Ace Casino – Six-months delay of $3,000 payment

I won $3000 in Royal Ace Casino in October 2017. I sent all the necessary documents for approval of the payment. I sent the documents several times. I ...

Royal Ace Casino - Stalling $2,800 withdrawal for almost an year

I won 2800 but royal ace casino doesnt pay out my withdrawel. They keep saying i need to send my documents. I did it 5 times already and everytime ...

Royal Ace Casino -Verification and payment troubles once again

Won 2k on 9/4/18 3 days later still pending l live chat have I had account verified yes try us again in a couple of days, 2 more dsys sorry the ...

Royal Ace Casino - Delay of payment $2500

I ask for help in getting a payment of $ 2500 in Royal Ace Casino. I waited a very long time for approval of my payment. And on 08.03.2018 my ...

Royal Ace Casino - Delayed payment and unfairly taking out bonus money not attached to deposit

I submitted a withdrawal requested on 3/21 for $1200. It was processed on 3/29. I have been on chat at least 6 times to find the status of the payment ...

Royal Ace Casino -Delaying payment again

I have been waiting since 3/17/18 it was approved via bitcoin and they try and give me the run around asking me to send more documents just like the ...

Royal Ace Casino - Payment of $2,500 delayed for months

Dear Ask Gamblers, I’m writing in hopes that you can help me collect my casino winnings from Royal Ace Casino totaling $2,500.00. I’ve ...

Royal Ace Casino - Waiting for payment of winnings

Hi I was hoping you would be able to help me please I have a withdrawal approved from Royal Ace Casino it was approved on the 9th January 2018 at 9. ...

Royal Ace Casino - Owed $6,587 since April 2017

Hello, I'm hoping you can help resolve my situation with Royal Ace Casino. I presently have approved withdrawals totaling $6,587 the majority of ...