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Royal Ace Casino - Delay of payment $2500

RESOLVED
Complaint Info
Disputed casino Royal Ace Casino
Reason Delayed payment
Amount $ 2500
Posted on April 19, 2018

I ask for help in getting a payment of $ 2500 in Royal Ace Casino. I waited a very long time for approval of my payment. And on 08.03.2018 my documents were approved, and on 21.03.2018 the payment was approved. I was very happy and hoped that I would soon receive a payment. But more than 15 days passed and no payment was ever made. Then I turned to an online chat where I was told that in order to receive payment it was necessary to send my Bitcoin address to e-mail paymen­[email protected]­cas­ino­sup­por­tce­nte­r.com. And in a few days I will receive payment. I sent the letter on 08.04.2018. It has already passed after sending more than 10 days, but I still have not received payment. I have not even received any reply.
Payout is very much delayed. Please help me.

Posted on April 23, 2018

Hi Ivarssond--

I'm very sorry for the delays you've experienced with this.

I've gone ahead and put in the request for your payment to be issued--I expect this to be done, later this morning. As soon as I have confirmation this has been done, I'll be back to give you an update.

All the best,

Tawni

Posted on April 23, 2018

Payment received. Thank you Tawni. Thanks Askgamblers.

AskGamblers
Posted on April 23, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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