I won a good amount on Royal Ace Casino over two months ago. For the first two weeks Royal Ace casino kept asking for more and more verification. I would send them pictures of my I.D., address verification, bank card confirmation, bank account verification etc.. I understand the importance of verifying that I am actually the person I say I am but it definitely gave me the vibe that they were stalling. After two weeks of sending verification forms and information they confirmed my identity. Then for they asked for me to send in my bank account. For another two weeks I would check in everyday to make sure they received my banking information. Finally after two weeks I was told that my banking information was in fact confirmed and that I would receive my money in 7-10 days. So, after 10 days and still no money I again contacted them and they told me that they hadn't received my banking account information. I was asked to send it in yet again. This time after threatening to report them I was put in contact with a manager. I was on a chat with this manager for about two hours. He was very polite and seemed to really want to help. Once again I was told that my bank account information was now confirmed and I would receive my money but he didn't know how long it would take. Seriously, after two months of dealing with the staling, misleading confirmations and disingenuous support staff I am really frustrated. Can you all help me with this please? I am suppose to receive a $2255 withdrawal via wire transfer.