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Crazy Spins Casino - Welcome bonus not given

UNRESOLVED
salajin Sweden
Posted on January 5, 2016.

Hello,

A couple of days ago i signed up at Crazy spins Casino because of their welcome bonus being very attractive (200%).

I went ahead and deposited 15€, the deposition went perfectly fine, however i was never given the welcome bonus - i looked everywhere on the site to see if there was some sort of Opt-in button, which there was not.

I then tried to contact Live-chat to see that it was offline, so i've sent 2 emails 2-3 days apart with zero response to where my bonus was.

Yes, this is infact not alot of money we are talking about, however i think that i am still entitled to this bonus. I registered only for that sole reason and i would never have signed up if i knew that the bonus wouldnt be handed to me, especially since i regularly play on other sites with an hour of two withdrawal time.

Hopefully this can be resolved in a peacefull manner, i only want what is rightfully mine.

Regards

salajin Sweden
Posted on January 7, 2016.

Still zero response via e-mail (or form which is at contact through website).

AskGamblers
Posted on January 11, 2016.

Dear @salajin,

Any news? Thank you.

salajin Sweden
Posted on January 11, 2016.

No response whatsoever.

Crazy Spins Casino complaints

  • 5 of 13 resolved
  • 4 days avg response
  • 1 week avg complaint life
  • 282 USD avg amount

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