A couple of days ago i signed up at Crazy spins Casino because of their welcome bonus being very attractive (200%).
I went ahead and deposited 15€, the deposition went perfectly fine, however i was never given the welcome bonus - i looked everywhere on the site to see if there was some sort of Opt-in button, which there was not.
I then tried to contact Live-chat to see that it was offline, so i've sent 2 emails 2-3 days apart with zero response to where my bonus was.
Yes, this is infact not alot of money we are talking about, however i think that i am still entitled to this bonus. I registered only for that sole reason and i would never have signed up if i knew that the bonus wouldnt be handed to me, especially since i regularly play on other sites with an hour of two withdrawal time.
Hopefully this can be resolved in a peacefull manner, i only want what is rightfully mine.