Hi, I have an account with Rolla Casino, I thought it was safe to use as I've heard amazing things about WOW casino, I was about to redeem the amount I won, (7000usd) and had to verify first, I sent all my documents/ID and for some weird reason it didn't work after showing the files are accepted and it said contact support, well I contacted support, no answer, it's a 24/7 support chat, its been a couple days I've emailed them and the company that manages them. Still no response at all I just want to verify and redeem the amount i won, can you please help me.
Complaint Info
 AskGamblers
                    AskGamblers
                Dear Rolla Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Rolla Casino Complaints
- 1 of 4 resolved
- 3 days avg response
- 3 days avg complaint life
- 1,931 USD avg amount
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        Unresolved Rolla Casino - Rolla will not respond$150 Unresolved Rolla Casino - Rolla will not respond On Sept 28, I was playing at Rolla Casino and after purchasing a coin package, I won $150. I went to redeem my winnings, and it said I had to be ... Read more
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        Unresolved Rolla Casino - Refusal to pay owed winnings without valid justification$100 Unresolved Rolla Casino - Refusal to pay owed winnings without valid justification I am filing a complaint against Rolla.com, operated by MW Services Limited (Gibraltar, company reg. no. 120828), for refusing to pay $100 USD owed to ... Read more
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        Resolved Rolla Casino - Troubles with a withdrawal$700 Resolved Rolla Casino - Troubles with a withdrawal I deposited $30 nzd at Rolla casino ( based on great rating and zero complaints!!) on 9/4/2019 and managed to get the amount to $500 with playthrough ... Read more
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