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Spin Casino - Troubles with account verification


Complaint Info

Disputed casino

Spin Casino


€ 870

jelenamelez Bosnia and Herzegovina
Posted on May 31, 2021

Hi the saga with this casino starts in march 2021,in February i sent them id front back and utility bill and they verified my account ,but when i try to withdrawal 870eur they started to ask more docs like unexisted pdf of skrill ownership. I sent them all skrill screens and pdf of transaction history but they refuse all this because of false claim that i am not owner of that skrill, I have sent them all evidence that i am the owner and name match even i had deposits to their website visible .So after 2 months of nonsense chats and emails they closed my account and confiscated my money, so pls help if you can.