Resolved
€0
Resolved
Everum Casino - Refusing to pay legitimate winnings citing non-existing bonus term
Everum casino confiscated 500 euro (including 100 euro my own deposit). When I asked for the reason - the answer was they found my gameplay abusive. ...
Resolved
$100
Resolved
Slot Madness Casino - Bitcoin withdrawal taking months and still not processed
I withdrew 100$ to my bitcoin account in October. I sent through all the docs and then they tell me there is one doc still missing. Now an agent told ...
Resolved
$1,600
Resolved
Royal Ace Casino - Long delay to receive payment of winnings
Twenty days have elapsed since my request was approved and I am still waiting to receive $500 payment for a withdrawal request from January 2, 2018 ( ...
Resolved
$3,500
Resolved
Spinland Casino - Payment nightmare
I won 3500.00 Canadian over a week ago. I have sent all the documentation required to process this withdraw. I keep receiving emails asking me for ...
Resolved
$2,377
Resolved
Slots of Vegas Casino - Delay of $2,377 payment
I ask you, AskGamblers, to help me with the payment of the money in Slots of Vegas casino. Some times ago you helped me to get the payment $300. Now ...
Resolved
$2,000
Resolved
Royal Ace Casino - Payment ''missing'' from their records and not paid after more than a month
Payment of winnings taking way too long so far. I have won $2,000 (in November 2017). First request to withdraw (11/17) has strangely 'disappeared' ...
Resolved
$4,041
Resolved
Silver Oak Casino - Delayed payments over $4000
Hello, On November 5, I had submitted a $2500 withdrawal from Silver Oak. I have been in communication with them several times and verified that all ...
Resolved
$9,125
Resolved
Planet 7 Casino - Delay of payments
I put in for check withdrawals 10/20/17 & 10/21/17 total owed to me is $9,125.00 check approved for $2,425.00 and $6,700.00 pending.I sent in my paper ...
Resolved
$7,200
Resolved
Slots of Vegas Casino - Delaying my $7,200 payments
Hi, I need help in processing my payments. Unfortunately the casino does not respond to my messages, I sent several documents and received back ...
Resolved
£150
Resolved
Dr Vegas Casino - Withdrawal delayed for over a week
On the 10th January I won £150 I completed all wagering requirements and was told by the online chat that my withdrawal would be in my bank before ...
Resolved
$1,911
Resolved
Cool Cat Casino - Delayed $1,911 payment, still waiting after months
I won $2,000 at coolcat casino in November 2017 and made a withdrawal of $2000.00 (less fees) on 11/30/2017. It was approved on 12/09/2017. I have ...
Resolved
$1,528
Resolved
Planet 7 Casino - Withdrawals Not Received/ Denied
I submitted my bank information on Dec 28, 2017 so that I could receive wire transfer and I submitted my verification information (2 emails) on Dec 29 ...
Resolved
$1,744
Resolved
Silver Oak Casino - Haven't received winnings yet
To whom it may concern, Hello my name is Sean Davis and I'm filing a complaint against Silver Oak Casino because I had won over $1200 back in ...
Resolved
$3,350
Resolved
Slots of Vegas Casino - Paperwork and payments not being approved
I have sent in my paperwork over a week ago and they keep declining my 2 withdrawals (one for $2,500 and one for $1,000) saying my paperwork is not ...
Resolved
$670
Resolved
Planet 7 Casino - Stalling verification
I joined this casino on Christmas Day. After I grew my account’s balance, I decided to submit a withdrawal claim on 12/26. I immediately supplied ...
Resolved
£24
Resolved
GDay Casino - Handling glitch with Bonanza Bonus Feature in a terrible way
My bonanza bonus failed to complete - £24 gone! Sadly, I didn't get a screen shot. But I'm only starting this complaint due to the dire handling ...
Resolved
$2,500
Resolved
Planet 7 Casino - Delayed payment for $2,500 again
Hi. For several weeks I have been experiencing delays of payments on a regular basis. It is not the first time when I have to create a complaint to ...
Resolved
€0
Resolved
b-Bets Casino - Unwillingness to return a deposit
I played on their website, after winning decided to withdraw some of the money, with account verification the account was blocked due to the fact that ...
Resolved
$100
Resolved
Captain Jack Casino - Delayed $100 Bitcoin Payment
I submitted a BTC request for 100 dollars. The request was approved on 22 December 2017. The policy posted for deposit is 7 business days. I realized ...
Resolved
$2,314
Resolved
Cool Cat Casino - Documents not being processed & reviewed
I submitted all the necessary verification documents on Dec 8th to the address specified by the casino. It's now the 30th and they still have not been ...
Resolved
Resolved
Royal Ace Casino - No Payment, horrible customer service
Horrible Casino..I am still awaiting payment since withdrawal requested on November 13, 2017. Was told I needed to send a new authorization form sent ...
Resolved
$3,700
Resolved
Palace of Chance Casino - $3,700 bitcoin withdrawal pending since November
I won $3,700 and cashed out on November 23. I was hoping to receive my winnings in time for Christmas. Unfortunately, this has not happened. My emails ...
Resolved
Resolved
Bovada Casino - Account locked due to seriously delayed address verification
A few days ago I a was locked out of my account(shortly after requesting a withdraw, surprise surprise) due to Bovada not offering services in NY. I ...
Resolved
£19,000
Resolved
Dunder Casino - Verification problems and delayed £19,000 withdrawal
I opened a account on Friday 19th January 2018 I deposited £17k during the evening and after a bad run got up to £19k which I requested to withdraw ...
Resolved
kr0
Resolved
YoyoCasino - Account closure, and winning of 9 990 SEK confiscated without any proof
Hello! I made a deposit of 2 000 SEK to recive the welcome bonus of 100%. I recived the bonus without any problems, and i had a wagering requirment ...
Resolved
BTC0
Resolved
Cloudbet Casino - Delayed BTC payment
Hello, My BTC payment (0.3878) is pending for more than a 48 hours already. (deposit/withdrawal address 13xkGzYfeSP5oyyMfEJLUQau4AJpk17p3X) ...
Resolved
$5,813
Resolved
Captain Jack Casino - Haven't gotten any payments for almost 1 year
I won $1383 around the end of last year. I sent all the documents and decided to wait patiently, however after a few months, I saw that it got put ...
Resolved
$100
Resolved
Slots of Vegas Casino - $100.00 No Deposit Winning Never Paid
I won this no deposit bonus back around 9/2017. I submitted all the documents, and it was finally approved for bitcoin withdrawal in Mid December. I ...