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Las Vegas USA Casino - Stalling to pay my $500 withdrawal

RESOLVED
Oshusttoley New Jersey
Posted on November 13, 2018.

1. Verified my account and confirmed verification prior to any deposit made.

2. Deposited and lost with btc

3. Was provided a bonus amount of $15.00 with max cash out of $500.00

4. Beat the bonus odds and was able to cash out 500.

5. Since 10/21 , support keep saying I will have email once payment sent to me, their third party provider handles payments. There’s no way for them to tell when this will be... come on....

6. Still waiting for my $500 btc withdrawl.

7. Payment is approved by casino and don’t know what’s going on.

Been almost a month, with no money sent to me yet. What a shame !!

Posted on November 13, 2018.

We are going to send funds by different payment method, which was approved by you this morning.
Thanks

Oshusttoley New Jersey
Posted on November 14, 2018.

Financial support contacted me yesterday stating BTC e-wallet withdrawl method is not possible due to long delay time from their third party company that handles bitcoin payouts. (Note: casino accepts bitcoin instantly when depositing, though clearly there are challenges for them to send bitcoin -_-)

I had to change my withdrawl method to ACH direct deposit to checking account.

All information was provided, and support member stated my payment will go out during yesterday’s “batch of payments” from their processor.

Today is here, no money sent to me. Contacted support today... told me I should check back with them in 2-3 days to see what’s going on...

Clearly it appears I’m going though deja-vu with the casino again...

Posted on November 14, 2018.

Payment was uploaded to our processor. It will land no later than early next week.

Thanks

Oshusttoley New Jersey
Posted on November 15, 2018.

FINALLY!!!

Payment recieved for $480.00

Bank took $13 of the 480.00

Either way, really wish the casino could of mentioned something earlier about changing the withdrawl method..

ASKGAMBLERS - thank you !!!!! This post may be closed out. A+

AskGamblers
Posted on November 16, 2018.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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