Extremely unprofessional and delaying payments

I started playing at this casino last August 2018.
I have won a total of 7876.18 euros an requested a withdrawal on November 19, 2018.
I emailed support [email protected] and also sent a message in the casino contact box.
But I never got a reply from them.
I do not know what is wrong or what they need to send my withdrawal because they never replied to me.

Hi, not much to say here really. This casino has spent 2 weeks trying to pay my winnings and the amount im missing right now is 20.000 SEK. They delay intentionally and have been for over a week now. Their own terms state they will send 10.000 SEK per day, and it has now gone 1 week without a single payment from this unprofessional fraud casino. Im tired of having to email them 3 times a day and get a phony reply with "oh we had an error with Neteller" etc etc. They only come up with stupid excuses and delay my withdrawal for weeks now while also stating in their replies on email to me that "yes you will get your money tomorrow:)))) " without sending anything. What kind of casino operates like this? Askgamblers, could you please try to email them and see what their problem is?