Software Issues - Page 15

Casoo Casino - Money Disappeared

1th of july I deposited 50 euros without using any bonusmoney or freespins. I had luck, and I had a couple of big wins and had in total 2000 euros on ...

NetBet Casino - Slot super wild issues and no help

hi since over 1 month now i was thrown out of the slot super wild when i was at the bonus wheel, on netbets german side. since then i am not able to ...

Slots Cafe Casino - Refusing to investigate game glitch

I was playing a slot that I frequent often called Cricket Legends. There is a feature in which a random spin can throw rows of wilds on the screen to ...

Dafabet Casino - Unexpected error which still hasn't been resolved

Hi.I made a deposit at dafabet casino. I tried a few games and got the message unexcepted error and couldnt play. I contacted the support team and ...

Cool Cat Casino - Not paying full amount of winnings regardless the allowed 50,000 x bet max win rule

I played Plentiful Treasure and won the 8 game free feature, on the 4th spin I won the jackpot of 14 Golden Seals which equates to $9,520 win, however ...

Mr Green Casino - Different slot feature progress on desktop and mobile casino version

Dear askgamblers.com.On june 12 i noticed that the progression i had in features on the game “finn and the swirly spin” were not being continued ...

EmuCasino - Cheating players out of their winnings

Was playing blackjack live and the dealer pulls out the cards 2-3-8-3-8 which should have made the dealer bust but instead the dealer did not scan the ...

Rembrandt Casino - Missing money 500euro

Hallo,since 19 April im everyday chattin and saved mails to this casino to get my money. I played almost 600 euros and i withdrwald 500 euros. The ...

Lapalingo Casino - Game errors not fixed after months of waiting

Hi,since December 27, 2018 I have had problems with 2 bonus games at Lapalingo. Several times I have been in contact via chat, but this does not seem ...

Wild Tornado Casino - Unable to access my account

Following the reopening of my account, they have not let me into my account. When I press forgot password I never get the email. I asked them to fix ...

MonteCryptos Casino - Cancelled withdrawal showing as Negative on my balance

Hello, i cancelled one of my withdrawals, 400 Euro, now it shows this negative on my Balance, see attached picture. I contacted support, they said to ...

888 Casino - Inadequate investigation and compensation on a game glitch

Hi,From sending email after email Ive had enough. Ive shown them enough evidence that Im owed a minimum of £1397.79 but I would say more like £3000 ...

FortuneJack Casino - Suspicions about Dice game

Dear ASKGAMBLERS team,I used to submitted a complaint about Fortunejack dice scam, you told me I don't have enough data to prove it, now I have it. ...

Betsupremacy.ag Casino - Can't place bets in any game

Hello! I made my first deposit in Betsupremacy,ag on 10/03 and claimed the first deposit welcome bonus. After that, I tried to wage the money + bonus ...

LeoVegas Casino - Game feature glitch still not resolved after weeks of waiting

On 21st Feb 2019 I was playing Prize of the Valkyrie on Leo Vegas, during the game the feature 'jackpot wilds' was triggered. The game reels continued ...

West Casino - Missing Funds Mystery With Roulette Bets

1 had funds off 7602 played with intention of stopping at 7003 played 3 games at 20 but this left my balance at 680 at this point i become vigilant ...

ComeOn Casino - Winnings from freespins simply disappeared

On Tuesday, 19th of February 2019 I received 5 freespins in Wild Falls at ComeOn casino. I won 0,20 EUR in the first round of the freespins but ...

Karamba Casino - Failure to resolve complaint following software error raised almost 2 weeks ago

The message below is the original I sent to Karamba on 24/01/2019. This was following a complaint raised on the 23/01/2019 with the in game technician ...

Wild Tornado Casino - Issues with roulette bet glitch and inadequate investigation

Below is the bet i won but didnt get my winnings from. I played one number on roulette 500 SEK. The chips was out on the table and the stake taken ...

PlayOJO Casino - Consistent Issues with Kicker List and Appalling Customer Support

This will take some explaining. First, a little background about me. I work in the technology industry. I have held positions as a software developer ...

Spin Genie Casino - Payment problem

Hi There,I would like to complain regarding my withdrawals from spingienie casinoon 19.11.2018 I withdrawed my winning money which was £350 which was ...

Viggoslots Casino - Took my winnings claiming Egyptian Heroes slot malfunction

i made a deposit of 500Sek took the bonus offer that was 100% played by the rules didnt play the games that was restricted from playing on, cause I ...

Codeta Casino - Winning bet on roulette not paid

I deposited £200, and received a £100 bonus. I placed a £200 bet on roulette on "red" and won as you can see on the screenshot. My balance should ...

WinStar Casino - £1,000 missing win from my account

The following details were sent to Winstar on 24/11 including the screenshot attached. I have just been told that Winstar cannot find any log of my ...

Mr.Play Casino - Wrong withdrawal amount sent

Dear Askgamblers and Mr Play Casino.You are an exceptional casino however your live chat and email support have no idea what the issues are and make ...

Sloty Casino - Information required but not provided

Hi I have contacted sloty support on numerous occasions. I have requested information that they seem to be reluctant to supply..Perhaps they will here ...

Jetspin Casino - Failed to resolve bonus wagering issue in a fair and honest way

Hi, Please do not mention any email, name, address information in this complaint section due to privacy. In august I made a deposit and received a ...

Codeta Casino - Unpaid spin & account balance

I joined this site on the 13th of October, one of my spins was unpaid (£ on 32 red = £288) so I contacted the in game support who confirmed this and ...