Software Issues - Page 15

FortuneJack Casino - Suspicions about Dice game

Dear ASKGAMBLERS team,I used to submitted a complaint about Fortunejack dice scam, you told me I don't have enough data to prove it, now I have it. ...

Betsupremacy.ag Casino - Can't place bets in any game

Hello! I made my first deposit in Betsupremacy,ag on 10/03 and claimed the first deposit welcome bonus. After that, I tried to wage the money + bonus ...

LeoVegas Casino - Game feature glitch still not resolved after weeks of waiting

On 21st Feb 2019 I was playing Prize of the Valkyrie on Leo Vegas, during the game the feature 'jackpot wilds' was triggered. The game reels continued ...

West Casino - Missing Funds Mystery With Roulette Bets

1 had funds off 7602 played with intention of stopping at 7003 played 3 games at 20 but this left my balance at 680 at this point i become vigilant ...

ComeOn Casino - Winnings from freespins simply disappeared

On Tuesday, 19th of February 2019 I received 5 freespins in Wild Falls at ComeOn casino. I won 0,20 EUR in the first round of the freespins but ...

Karamba Casino - Failure to resolve complaint following software error raised almost 2 weeks ago

The message below is the original I sent to Karamba on 24/01/2019. This was following a complaint raised on the 23/01/2019 with the in game technician ...

Wild Tornado Casino - Issues with roulette bet glitch and inadequate investigation

Below is the bet i won but didnt get my winnings from. I played one number on roulette 500 SEK. The chips was out on the table and the stake taken ...

PlayOJO Casino - Consistent Issues with Kicker List and Appalling Customer Support

This will take some explaining. First, a little background about me. I work in the technology industry. I have held positions as a software developer ...

Spin Genie Casino - Payment problem

Hi There,I would like to complain regarding my withdrawals from spingienie casinoon 19.11.2018 I withdrawed my winning money which was £350 which was ...

Viggoslots Casino - Took my winnings claiming Egyptian Heroes slot malfunction

i made a deposit of 500Sek took the bonus offer that was 100% played by the rules didnt play the games that was restricted from playing on, cause I ...

Codeta Casino - Winning bet on roulette not paid

I deposited £200, and received a £100 bonus. I placed a £200 bet on roulette on "red" and won as you can see on the screenshot. My balance should ...

WinStar Casino - £1,000 missing win from my account

The following details were sent to Winstar on 24/11 including the screenshot attached. I have just been told that Winstar cannot find any log of my ...

Mr.Play Casino - Wrong withdrawal amount sent

Dear Askgamblers and Mr Play Casino.You are an exceptional casino however your live chat and email support have no idea what the issues are and make ...

Sloty Casino - Information required but not provided

Hi I have contacted sloty support on numerous occasions. I have requested information that they seem to be reluctant to supply..Perhaps they will here ...

Jetspin Casino - Failed to resolve bonus wagering issue in a fair and honest way

Hi, Please do not mention any email, name, address information in this complaint section due to privacy. In august I made a deposit and received a ...

Codeta Casino - Unpaid spin & account balance

I joined this site on the 13th of October, one of my spins was unpaid (£ on 32 red = £288) so I contacted the in game support who confirmed this and ...

Omni Slots Casino - Refused to pay my €7,075 winnings due to software error which occurred AFTER my winning session

My winnings of €7075 on 16/07/2018 got voided because of the wazdan error (which happened a day later) on 17/07/2018. Let me explain this step by ...

AHTI Games Casino - Game glitch won't allow me to play, support not helping at all

Dear askgambler.com,on 20 october 2018 i registered with this casino with made deposit $20,after thats i played many slots game without any errors/ ...

Bob Casino - Unjustly taken funds from my balance after bonus round

I kept having problems with the bonus functions on the website, but every time I contacted the support staff, they helped but seemed annoyed. I ...

PlayOJO Casino - Kronos Unleashed Glitch Still Unresolved After Weeks

On 23rd September I played Kronos Unleashed on PlayOJO and during a bonus games where I had won £123.60 with 1 remaining spin then game crashed and ...

Cloudbet Casino - Game Locked Me Out When 4 Scatters Appeared, Issue Still Not Resolved

I was playing the slot Football Star and my spin landed 4 scatters. Then, instantly it gave me an error message indicating that I needed to contact ...

Cloudbet Casino - Error Playing Blackjack in Live Casino

Following a round of blackjack, my balance got changed to zero. The hand had a 5 mBTC bet with 1 mBTC bet on each of the two side bets. My balance ...

Gala Spins Casino - Unfair Bonus Wagering, Glitched/Stuck at 0%.

Hello, I really need some help here I'm not sure what else to do. Ill try to keep it short. So on the 07/08/18 I signed up Gala Spins Casino and ...

21 Prive Casino - Win up to $2700 not paid

I was recently sent an email stating I had 20 free spins on Berry burst Max as a VIP of the casino. I logged in and claimed my 20 spins. The 20 spins ...

Betfair Casino - Account closed but withdraw money declined

Hey i got issue with betfair casino I was deposit £20 and start playing roulette and won £1995 I was contact live chat and give my documents for ...

22bet Casino - Missing funds due to game glitch

Hello, I was playing slot a machine 7 piggies and was playing free spins round. I won 6492,50 SEK and in the last round the slot stopped working and ...

22bet Casino - Missing bonus wins after internet disconnected

So im playing amuns book slot provider zeus. Got freespins bonus and during freespins multiple retriggers en nice wins At 43 spins the website ...

Slots Cafe Casino - Wrong calculation

During the course of gameplay..there was a a software glitch that caused my winnings from the bonus round to disappear. I clearly won approximately $ ...