Resolved
$5,000
Resolved
5Gringos Casino - Have not fixed issue over a month - help
Have been in discussions with this “casino” for over a month now over this software glitch. They have admitted it’s there fault but with still ...
Unresolved
€173
Unresolved
Ladbrokes Casino - The Game crashed, the money is lost
I was playing instant bingo on your app and I won around 173 euro! I was continuing to play and next thing the game crashed and when I reloaded it and ...
Unresolved
$19,397
Unresolved
Bovada Casino - Games payout is unfair
Since March 15th I have deposited thousands of dollars at Bovada, certainly over $20,000 and I have also expressed my concerns on numerous occasions ...
Resolved
€10
Resolved
True Flip Casino - Money Lost due to software glitch, investigating over 3 weeks
Hi there,I created an account and started playing blackjack in this casino on April 19th. There was a software glitch in the game and my whole turn ...
Resolved
Resolved
Betamo Casino - Casino deleted my reward after requesting several documents for withdrawal
HelloI have won a considerable amount by gambling on the Betamo website, betamo6.com. USD23530.10 to be exact.When trying to withdraw the sum, I was ...
Resolved
Resolved
SlotsPalace Casino - Features not loading
As supported by attachments I have an ongoing issue with SlotsPalace casino regarding 3 features that will not load. I have communicated for at least ...
Resolved
Resolved
888 casino - Incorrect bankroll calculation
During my play in 888 Live Dealer Casino, I have found an incorrect bankroll calculation for sum of 700 EUR within about an hour of my play.I tried ...
Resolved
£60
Resolved
PlayOJO Casino - Payout not given correctly
I was playing blackjack on Friday the 27th of May and at around 19:27 I played two hands both at £10 each. I had an 8 on my first hand which I ...
Resolved
£40
Resolved
PlayOJO Casino - Casino didn't pay my win
So after a cash out I had around £76 balance. Went straight to OJO, blackjack won but wins for the spit and double never payed out. So can see from ...
Resolved
Resolved
Oshi Casino - Missing Daily Prize Drop Funds
On Thursday the 19th of May around 7pm NZST a notification popped up on my screen that I wlhad won x1000 times bet on the Pragmatic Play Daily Prize ...
Resolved
kr100,000
Resolved
PlayOJO Casino - Troubles with blackjack winnings
Hi,In my last game, Play Ojo live Blackjack, I have put 100000 SEK Bet and I won. My balance should be 200000 SEK. But It doesn't show the balance as ...
Resolved
$19
Resolved
Lucky Vegas Casino - Missing money absent agents and bot betrayal
First off, I'd like to say that I don't expect a thing. I am not hoping that complaining will put money in my hands. though that would be nice, what I ...
Unresolved
Unresolved
Euro Palace Casino - Arbitrary change of max slot bet after big win
Hi after winning 10k the casino suddenly dropped by bet limit on some slots to benefit themselves I believe for example the slot 4 Diamond Blues ...
Resolved
£72
Resolved
Mr.Play Casino - Bet won winnings not received
Bet ID 853690 was placed on the 18th March and won, however, whilst the bet says won and settled in my betting history (as per screenshots provided) ...
Unresolved
BTC1
Unresolved
Stake Casino - Refusing to honor correct odds
3:03 AM 3/23/2022. I had a multi for about $1700.00. (0.03892958 BTC). All my selections were live plays except for the last selection on the slip ...
Rejected
Rejected
888 Casino - Is their Blackjack really fair?!!!!!
Hi,I will apologise for my english language. I am 888 poker sites user for three years. Im profitable player. Resently i desided to try 888 casinos ...
Resolved
Resolved
888 Casino - Disconnected when won
I was disconnected during playing starburst at 888Casino/Games on 27.10.14. As I waited to see if would refresh etc or winnings credited I noticed I ...
Rejected
Rejected
888 Casino - Software Rigging
I would like all my swift deposits returned during the month of July (2015) returned due to what I suspect is software rigging at 888. The amount for ...
Resolved
Resolved
888 Casino - Live casino roulette wont pay my winnings
Recently I went back for some stupid reason after being burnt before for several hundred pounds, to 888 Live casino roulette, whereby I placed a bet, ...
Resolved
Resolved
888 Casino - Funds all the sudden gone and bank stolen from
I had 5000usd in my account two days ago, money that i won, and then i tried to log on last night and my password wouldnt work. then after resetting ...
Resolved
€925
Resolved
Optibet Casino - Missing jackpot winnings
Hi,On February 20th, I was playing a game called Thunderstruck and hit the progressive daily jackpot of 925,36€ but the money was never added to my ...
Resolved
Resolved
Playerz Casino - Bet refused randomly in live roulette
I put the bet on Evolution gaming live roulette right after the spin. Just before the next spin landed on number 20 I got a message "bets refused".I ...
Resolved
€340
Resolved
Locowin Casino - Bonus game winnings not added to my balance
I played a game called Voodoo Gold 2 days ago and I won a bonus game. From that bonus game I won 340 euros. After the bonus game ended the money was ...
Resolved
Resolved
888 Casino - Incorrect bets applied, investigation goes on forever
I filed this complaint previously, it was rejected on July 22, 2020 for insufficient evidence.On June 27, 2020 i had a balance of $343.16 when i ...
Resolved
€1,222
Resolved
Casino Euro - Disconnected in the middle of a game with 4 extended wilds during free spins on Jack And The Beanstalk slot
At 23 september I got a technical error wile playing jack and the beanstalk during my game with a 2 euro turn i got 4 extented wilds in the ...
Resolved
R2,221
Resolved
Thunderbolt Casino - Playthrough amount not decreasing after betting
on the 3 January 2022, I deposited R25 at Thunderbolt casino using bonus code "take250match". I played my 100 free spins at Diamond Fiesta, and then ...
Resolved
£293
Resolved
888 Casino - Server Error following a win
HelloThis is my second attempt to log this complaint, hopefully with the additional information I might be successful.Having played on the above slot ...
Resolved
$12
Resolved
CoinSaga Casino - Deposit confirmed on blockchain but never credited to my account
I made a deposit 2 days ago it was confirmed minutes after it left my btc wallet.When I go to the history in my account it shows a mbtc deposit of 0. ...