Software Issues - Page 12

Mr Green UK Casino - Winnings not paid to my casino account

On 18th of November 2020 I was playing Side Bet City live gameshow on Mr Green UK.I bet £10 on 3 cards, £10 on 5 cards & £10 on 7 cards. Bets were ...

Cop Slots Casino - Funds removed from my account balance without any further explanation

668.89 was removed from my account balance and don’t understand why. On my transaction history it is marked as admin adjustment. No idea why they ...

Bovada Casino - Blackjack Software Glitch

Dear AG, I experienced a software issue on October 31st while playing Blackjack on Bovada. A thorough letter and description of the incident can be ...

Frank Casino - Missing funds following Evolution Gaming software glitch

Played in Frankcasino. They had a tecnical problem. My screen went on black and I could not login for 5 minutes.After ii could login i saw missing ...

King Billy Casino - Inadequate handling of a software glitch Evolution Gaming baccarat software

On October 18, 2020 i experienced a gaming glitch from Evolution Gaming, I made two bets of $1500 CAD each at the time and I had won both times, my ...

Cobra Casino - Technical issue on NetEnt game at Cobra Casino

I played a series of live black jack games at Cobra Casino. One of the games had a technical issue where there is prompt saying players have to wait, ...

VulkanVegas Casino - Confiscated winnings due to unproven glitch with Play'N Go slots

Good afternoon! On 01.10.2020, I made a Deposit of 2000 thousand rubles at Vulkan Vegas casino, played jackpot slots from Play’n GO, and lost. I ...

Intertops Casino - My winnings are missing

On 9-19-20 I played on Intertops Red Casino and I hit a big win on a small bet and the game showed this big congrats and a $25 (+/-) graphic but I ...

Fruity Casa Casino - Unprovoked change of bet issue not investigated properly

Dear friends,I would like to share with you my incredible and sad experience. I made a 100 EUR deposit in first decade of May, 2020 and everything was ...

Rembrandt Casino - Dispute with Rembrandt casino and no response for over 30 days

In the week of June 4th, I registered and placed bets on Rembrandtcasino.com after seeing an advertisement. During my gameplay I noticed that some ...

Bovada Casino - Trying to withdraw but my account has been disabled

On 9/5/20 I attempted to withdraw $650 from my BOVADA account to crypto, shortly after I received a email saying my withdrew was in process and would ...

Jackpot City Casino - Cannot log in, I want my deposit of $100 back

I signed up for this casino . Went to deposit $100 to play later. When I went to log in , it kept saying wrong username or password . I contacted them ...

MalinaCasino - Inadequate investigation of an blackjack table issue

I had an issue on ezugi provider blackjack table over 3 weeks ago or maybe even more on Malinacasino. I have contacted their live support and they ...

Playamo Casino - Feature win confiscated by platform glitch

Hi Team,Assume this a common glitch as it's not the first occurrence for me and others across a couple of casinos that use the common Softswiss ...

PokerStars Casino - No contact from casino

I made an account at PokerStars over two months ago, upon loading a deposit the account was auto locked out for security reasons. Iv tried logging in ...

Hippodrome Online Casino - Did they cut off my jackpot?

I was playin hippodrome casino online earlier today, i got a jackpot round suddenly page just freezes. I refresh couple of times sill stuck just sayin ...

Woocasino - Refusing to investigate and compensate me accordingly after obvious software glitch

Hi team,"keep in mind that I have emailed woo casino staff, nothing resolve. I also contact luckystreak roulette 1 provider [email protected], you ...

Sugar Casino - Cash Balance disappeared

Okay, I have waited 3 weeks before filing my complaint. I thought 3 weeks should be enough for the "technical" department to solve the issue. In a ...

Betway Casino - Missing Funds, No Sign Of Progress

Six days ago, I won a perfect pair side bet for a total of $248 on a Blackjack table, but which never got reflected on my account. I have been in ...

Betchaser Casino - Balance after successfully wagered bonus decreased from €1,850 to €86 for no reason

Hey AskGamblers,I deposited 25€ at Betchaser on 28.07.20 1:48 (Germany Time) with a 120% Deposit bonus.I got an 2299€ win when i had around 1,2k ...

Wild Jackpots Casino - Blatantly ignoring me and trying to not return rejected live bets

evolution case id: SD-997031 (closed june 15/2020)Casino case:? wont disclosewhat happened: i was playing on evolution live blackjack tables when ...

Cool Cat Casino - Failed to assist with obvious account related glitch

I apologize if you are receiving this complaint for the second time, but I thought I had submitted it last night and then when I returned to my ...

Bettilt Casino - Withdrawal window bugged

Hi! When I'm trying to make a withdraw I use the Visa/Mastercard method (same as I used to deposit) but it looks like this:https://imgur.com/a/ ...

King Billy Casino - Feature win was cancelled incorrectly

Hi Team,Have noticed a 'glitch' if you will with some platforms 'anti bonus abuse' functionality which incorrectly cancels legitimate win.Below are ...

Platinum Play Casino - Evolution Software Glitch, Casino Not Investigating Properly

Was playing monopoly pive run through evolution gaming. Betting consistently 20 on 4 rolls nothing went wrong. All of a sudden when they hit and it ...

Casino X - No payout from winnings

On May 22 it was Friday playing at the casino, I bought a bonus that can be checked in the account history, I managed to win a significant amount, but ...

Bovada Casino - Missing Winnings

On April 19th, I was playing Pandas Go Wild and hit the bonus on $2 a spin. I revealed 100x + 5x + ? (I didn't see the last number) and then received ...

RooBet Casino - Money missing from my account

I started betting on Crash on 04/23/20 until, until I saw a notification that I had withdrew $21 from my account. I tried to see if it went into my ...